Leadership Lessons of the Navy Seals - Jeff Cannen.pdf

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Leadership Lessons of the Navy Seals
Leadership Lessons of the Navy Seals
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Table of Contents
Leadership Lessons of the Navy Seals—Battle−Tested Strategies for Creating Successful
Organizations and Inspiring Extraordinary Results......................................................................1
Preface: The Quiet Professionals....................................................................................................3
Who Are the Seals?.................................................................................................................3
Introduction........................................................................................................................................5
The Way It Is............................................................................................................................5
Right Now, You Are Floundering.............................................................................................6
How Did You Get into This Mess?...........................................................................................6
Don’t Worry—These Techniques Were Tested . . . in Bosnia, Afghanistan, and Silicon
Alley........................................................................................................................................7
This Is Not a Book for Cowboys and Wannabes—It’s for People Who Are Willing to Work....8
Wake Up..................................................................................................................................9
How to Use This Book.............................................................................................................9
Chapter 1: Setting Goals.................................................................................................................11
The Way it is..........................................................................................................................11
Lesson 1 Choose a Path or Take Your Chances...................................................................11
The Mission......................................................................................................................11
The Take−Away...............................................................................................................13
Lesson 2 Get Specific When You Define Your Problem........................................................13
The Mission......................................................................................................................14
The Take−Away...............................................................................................................14
Lesson 3 When You Can’t Get from A to B, Go to C.............................................................15
The Mission......................................................................................................................15
The Take−Away...............................................................................................................16
Lesson 4 Your Specific Problem Defines Your Mission.........................................................17
The Mission......................................................................................................................17
The Take−Away...............................................................................................................18
Lesson 5 Plan Ahead—Prepare for a New Situation That Has Not Yet Been Identified.......18
The Mission......................................................................................................................18
The Take−Away...............................................................................................................19
Lesson 6 Build Your Goal around a Problem, Not the Other Way Around............................20
The Mission......................................................................................................................20
The Take−Away...............................................................................................................20
Lesson 7 Avoid Creating a Capability and Then Looking for a Mission to Justify I...............21
The Mission......................................................................................................................21
The Take−Away...............................................................................................................22
Lesson 8 Define Mission Success.........................................................................................22
The Mission......................................................................................................................22
The Take−Away...............................................................................................................23
Lesson 9 Compare the Risks of Alternative Missions............................................................24
The Mission......................................................................................................................24
The Take−Away...............................................................................................................24
Lesson 10 Does the Risk of Doing Nothing Outweigh the Risk of Going Forward?..............25
The Mission......................................................................................................................25
The Take−Away...............................................................................................................26
Lesson 11 Plan Your Team around Your Mission.................................................................26
The Mission......................................................................................................................26
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Table of Contents
Chapter 1: Setting Goals
The Take−Away...............................................................................................................26
Lesson 12 When Time Is an Issue, Plan Your Mission Backward from Your Objective........27
The Mission......................................................................................................................27
The Take−Away...............................................................................................................27
Lesson 13 Find Out What the Big Dogs Want.......................................................................31
The Mission......................................................................................................................31
The Take−Away...............................................................................................................31
Lesson 14 Prioritize Long−Term over Short−Term Goals.....................................................32
The Mission......................................................................................................................32
The Take−Away...............................................................................................................32
Lesson 15 Don’t Wait for the No−Risk Solution.....................................................................33
The Mission......................................................................................................................33
The Take−Away...............................................................................................................33
Lesson 16 Take It in Small Steps..........................................................................................34
The Mission......................................................................................................................34
The Take−Away...............................................................................................................35
Chapter 2: Organization—Create Structure or Fight Alone.........................................................36
The Way It Is..........................................................................................................................36
Lesson 1 Even a Circus has a RingMaster............................................................................37
The Mission......................................................................................................................37
The Take−Away...............................................................................................................37
Lesson 2 The Key to Accountability Is Structure...................................................................38
The Mission......................................................................................................................38
The Take−Away...............................................................................................................39
Lesson 3 There Is No Team Unless Everyone Knows the Team Colors...............................40
The Mission......................................................................................................................40
The Take−Away...............................................................................................................41
Lesson 4 Ship Attacks or Ambushes? Choose a Structure That’s Based on Your
Mission..................................................................................................................................42
The Mission......................................................................................................................42
The Take−Away...............................................................................................................43
Action Steps.....................................................................................................................46
Lesson 5 Lines of Communications Equal Chains of Command...........................................47
The Mission......................................................................................................................47
The Take−Away...............................................................................................................48
Lesson 6 Limit Access to Your Office....................................................................................48
The Mission......................................................................................................................48
The Take−Away...............................................................................................................49
Lesson 7 Build Boundaries to Prevent Infighting and Cannibalism.......................................50
The Mission......................................................................................................................50
The Take−Away...............................................................................................................51
Lesson 8 If a Meeting Is Going Nowhere, Kill It.....................................................................51
The Mission......................................................................................................................51
The Take−Away...............................................................................................................51
Chapter 3: Leadership—The Hardest Easy Thing........................................................................53
The Way It Is..........................................................................................................................53
Lesson 1 Forget the Village Concept—One Person Has to Be in Charge.............................53
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Table of Contents
Chapter 3: Leadership—The Hardest Easy Thing
The Mission......................................................................................................................53
The Take−Away...............................................................................................................54
Lesson 2 State Your Mission.................................................................................................54
The Mission......................................................................................................................55
The Take−Away...............................................................................................................55
Lesson 3 Choose Your Option While the Choice Is Still Yours..............................................55
The Mission......................................................................................................................56
The Take−Away...............................................................................................................56
Lesson 4 Stand Up and Take the Hit.....................................................................................57
The Mission......................................................................................................................57
The Take−Away...............................................................................................................57
Lesson 5 Make a Goddamned Decision................................................................................58
The Mission......................................................................................................................58
The Take−Away...............................................................................................................59
Lesson 6 Put Your Stamp on Things Right Away..................................................................61
The Mission......................................................................................................................61
The Take−Away...............................................................................................................61
Lesson 7 Give Them the Big Picture.....................................................................................62
The Mission......................................................................................................................62
The Take−Away...............................................................................................................62
Lesson 8 Point the Boat in the Right Direction......................................................................63
The Mission......................................................................................................................63
The Take−Away...............................................................................................................63
Lesson 9 Get Comfortable with Chaos..................................................................................64
The Mission......................................................................................................................64
The Take−Away...............................................................................................................65
Lesson 10 The Vast Majority of the Time, You Know What You Should Do.........................65
The Mission......................................................................................................................65
The Take−Away...............................................................................................................66
Lesson 11 If you think No One Else Can Replace You, You’re an Egotistical S.O.B.
Who’s Failed.........................................................................................................................67
The Mission......................................................................................................................67
The Take−Away...............................................................................................................68
Lesson 12 There’s No “I” in “Shut Up and Do the Work”.......................................................68
The Mission......................................................................................................................68
The Take−Away...............................................................................................................69
Lesson 13 Don’t Become One of the Following Stereotypes.................................................69
The Mission and the Take−Away.....................................................................................69
Lesson 14 Know Which Leadership Style to Use..................................................................71
The Mission......................................................................................................................71
The Take−Away...............................................................................................................71
Lesson 15 Ensure That You Possess the Three Primary Leadership Tools.........................72
The Mission and the Take−Away.....................................................................................72
Lesson 16 Increase Your Number of Leadership Vehicles....................................................73
The Mission......................................................................................................................73
The Take−Away...............................................................................................................73
Lesson 17 Assign an Honest Broker to Bring You Back to Earth..........................................76
The Mission......................................................................................................................76
The Take−Away...............................................................................................................76
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Table of Contents
Chapter 3: Leadership—The Hardest Easy Thing
Lesson 18 Then Seek Out and Listen to the Rest of Your People........................................76
The Mission......................................................................................................................76
The Take−Away...............................................................................................................77
Lesson 19 Be Unapologetic When You Fire Someone..........................................................77
The Mission......................................................................................................................77
The Take−Away...............................................................................................................78
Lesson 20 Enforce Your Chains of Command.......................................................................78
The Mission......................................................................................................................78
The Take−Away...............................................................................................................79
Lesson 21 Don’t Make Work Your Employees’ Life...............................................................80
The Mission......................................................................................................................80
The Take−Away...............................................................................................................81
Lesson 22 There Is a Fine Line between Tradition and Obsolescence.................................81
The Mission......................................................................................................................81
The Take−Away...............................................................................................................82
Lesson 23 Let Them Be Angry When They Have a Right to Be............................................82
The Mission......................................................................................................................82
The Take−Away...............................................................................................................83
Lesson 24 Tell Them When the Ship Is Sinking....................................................................83
The Mission......................................................................................................................83
The Take−Away...............................................................................................................83
Lesson 25 Communicating Hysteria Won’t Drive Production................................................84
The Mission......................................................................................................................84
The Take−Away...............................................................................................................85
Lesson 26 Communicate That You Trust Them....................................................................86
The Mission......................................................................................................................86
The Take−Away...............................................................................................................87
Lesson 27 Kicking Them Unnecessarily Reveals Your Incompetence..................................87
The Mission......................................................................................................................87
The Take−Away...............................................................................................................88
Chapter 4: The Thundering Herd....................................................................................................89
The Way It Is..........................................................................................................................89
Lesson 1 Realize That Nobody’s Forcing You to Be Here.....................................................90
The Mission......................................................................................................................90
The Take−Away...............................................................................................................91
Lesson 2 If You’re New, You Have to Shut Up and Learn.....................................................92
The Mission......................................................................................................................92
The Take−Away...............................................................................................................92
Lesson 3 You’re the One Who Can Make It Work, and That’s Often Thanks Enough..........93
The Mission......................................................................................................................93
The Take−Away...............................................................................................................94
Lesson 4 Your Value during the Battle Has Nothing to Do with How Close You Are to
the Fron................................................................................................................................94
The Mission......................................................................................................................94
The Take−Away...............................................................................................................95
Lesson 5 Help Your Boss and You Help Yourself.................................................................95
The Mission......................................................................................................................95
The Take−Away...............................................................................................................96
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