Isaac Asimov - 01 Robot SS - Satisfaction Guaranteed.txt

Satisfaction Guaranteed

Copyright © 1951 by Ziff-Davis Publishing Co.

Tony was tall and darkly handsome, with an incredibly patrician air drawn into every line of his unchangeable expression, and Claire Belmont regarded him through the crack in the door with a mixture of horror and dismay.
"I can't, Larry. I just can't have him in the house." Feverishly, she was searching her paralyzed mind for a stronger way of putting it; some way that would make sense and settle things, but she could only end with a simple 'repetition. '    "Well, I can't!"
Larry Belmont regarded his wife stiffly, and there was that spark of impa­tience in his eyes that Claire hated to see, since she felt her own incompe­tence mirrored in it. "We're committed, Claire," he said, "and I can't have you backing out now. The company is sending me to Washington on this basis, and it probably means a promotion. It's perfectly safe and you know it. What's your objection?"
She frowned helplessly. "It just gives me the chills. I couldn't bear him."
"He's as human as you or I, almost. So, no nonsense. Come, get out there."
His hand was in the small of her back, shoving; and she found herself in her own living room, shivering. It was there, looking at her with a precise politeness, as though appraising his hostess-to-be of the next three weeks. Dr. Susan Calvin was there, too, sitting stiffly in thin-lipped abstraction. She had the cold, faraway look of someone who has worked with machines so long that a little of the steel had entered the blood.
"Hello," crackled Claire in general, and ineffectual, greeting.
But Larry was busily saving the situation with a spurious gaiety. "Here, Claire, I want you to meet Tony, a swell guy. This is my wife, Claire, Tony, old boy." Larry's hand draped itself amiably over Tony's shoulder, but Tony remained unresponsive and expressionless under the pressure.
He said, "How do you do, Mrs. Belmont."
And Claire jumped at Tony's voice. It was deep and mellow, smooth as the hair on his head or the skin on his face.
Before she could stop herself, she said, "Oh, my—you talk."
"Why not? Did you expect that I didn't?"
But Claire could only smile weakly. She didn't really know what she had expected. She looked away, then let him slide gently into the comer of her eye. His hair was smooth and black, like polished plastic—or was it really composed of separate hairs? And was the even, olive skin of his hands and face continued on past the obscurement of his formally cut clothing?
She was lost in the shuddering wonder of it, and had to force her thoughts back into place to meet Dr. Calvin's flat, unemotional voice.
"Mrs. Belmont, I hope you appreciate the importance of this experiment. Your husband tells me he has given you some of the background. I would like to give you more, as the senior psychologist of the U.S. Robots and Mechanical Men Corporation.
"Tony is a robot. His actual designation on the company files is TN-3, but he will answer to Tony. He is not a mechanical monster, nor simply a calculating machine of the type that were developed during World War II, fifty years ago. He has an artificial brain nearly as complicated as our own. It is an immense telephone switchboard on an atomic scale, so that billions of possible 'telephone connections' can be compressed into an instrument that will fit inside a skull.
"Such brains are manufactured for each model of robot specifically. Each contains a precalculated set of connections so that each robot knows the English language to start with and enough of anything else that may be necessary to perform his job.
"Until now, U.S. Robots has confined its manufacturing activity to indus­trial models for use in places where human labor is impractical—in deep mines, for instance, or in underwater work. But we want to invade the city and the home. To do so, we must get the ordinary man and woman to accept these robots without fear. You understand that there is nothing to fear."
"There isn't, Claire," interposed Larry earnestly. "Take my word for it. It's impossible for him to do any harm. You know I wouldn't leave him with you otherwise."
Claire cast a quick, secret glance at Tony and lowered her voice. "What if I make him angry?"
"You needn't whisper," said Dr. Calvin calmly. "He can't get angry with
you, my dear. I told you that the switchboard connections of his brain were predetermined. Well, the most important connection of all is what we call The First Law of Robotics,' and it is merely this: 'No robot can harm a human being, or, through inaction, allow a human being to come to harm.' All robots are built so. No robot can be forced in any way to do harm to any human. So, you see, we need you and Tony as a preliminary experiment for our own guidance, while your husband is in Washington to arrange for government-supervised legal tests."
"You mean all this isn't legal?"
Larry cleared his throat. "Not just yet, but it's all right. He won't leave the house, and you mustn't let anyone see him. That's all. . . . And, Claire, I'd stay with you, but I know too much about the robots. We must have a completely inexperienced tester so that we can have severe condi­tions. It's necessary."
"Oh, well," muttered Claire. Then, as a thought struck her, "But what does he do?"
"Housework," said Dr. Calvin shortly.
She got up to leave, and it was Larry who saw her to the front door. Claire stayed behind drearily. She caught a glimpse of herself in the mirror above the mantelpiece, and looked away hastily. She was very tired of her small, mousy face and her dim, unimaginative hair. Then she caught Tony's eyes upon her and almost smiled before she remembered. . . .
He was only a machine.
Larry Belmont was on his way to the airport when he caught a glimpse of Gladys Claffern. She was the type of woman who seemed made to be seen in glimpses. . . . Perfectly and precisely manufactured; dressed with thoughtful hand and eye; too gleaming to be stared at.
The little smile that preceded her and the faint scent that trailed her were a pair of beckoning fingers. Larry felt his stride break; he touched his hat, then hurried on.
As always he felt that vague anger. If Claire could only push her way into the Claffern clique, it would help so much. But what was the use.
Claire! The few times she had come face to face with Gladys, the little fool had been tongue-tied. He had no illusions. The testing of Tony was his big chance, and it was in Claire's hands. How much safer it would be in the hands of someone like Gladys Claffern.
Claire woke the second morning to the sound of a subdued knock on the bedroom door. Her mind clamored, then went icy. She had avoided Tony the first day, smiling thinly when she met him and brushing past with a wordless sound of apology.
"Is that you—Tony?"
"Yes, Mrs. Belmont. May I enter?"
She must have said yes, because he was in the room, quite suddenly and noiselessly. Her eyes and nose were simultaneously aware of the tray he was carrying.
"Breakfast?" she said.
"If you please."
She wouldn't have dared to refuse, so she pushed herself slowly into a sitting position and received it: poached eggs, buttered toast, coffee.
"I have brought the sugar and cream separately," said Tony. "I expect to learn your preference with time, in this and in other things."
She waited.
Tony, standing there straight and pliant as a metal rule, asked, after a moment, "Would you prefer to eat in privacy?"
"Yes. ... I mean, if you don't mind."
"Will you need help later in dressing?"
"Oh, my, no!" She clutched frantically at the sheet, so that the coffee hovered at the edge of catastrophe. She remained so, in rigor, then sank helplessly back against the pillow when the door closed him out of her sight again.
She got through breakfast somehow. ... He was only a machine, and if it were only more visible that he were it wouldn't be so frightening. Or if his expression would change. It just stayed there, nailed on. You couldn't tell what went on behind those dark eyes and that smooth, olive skin-stuff. The coffee cup beat a faint castanet for a moment as she set it back, empty, on the tray.
Then she realized that she had forgotten to add the sugar and cream after all, and she did so hate black coffee.
She burned a straight path from bedroom to kitchen after dressing. It was her house, after all, and there wasn't anything frippy about her, but she liked her kitchen clean. He should have waited for supervision. . . .
But when she entered, she found a kitchen that might have been minted
fire-new from the factory the moment before.	v
She stopped, stared, turned on her heel and nearly ran into Tony. She yelped.
"May I help?" he asked.
"Tony," and she scraped the anger off the edges of her mind's panic, "you must make some noise when you walk. I can't have you stalking me, you know. . . . Didn't you use this kitchen?"
"I did, Mrs. Belmont."
"It doesn't look it."
"I cleaned up afterward. Isn't that customary?"
Claire opened her eyes wide. After all, what could one say to that. She opened the oven compartment that held the pots, took a quick, unseeing
look at the metallic glitter inside, then said with a tremor, "Very good. Quite satisfactory."
If at the moment, he had beamed; if he had smiled; if he had quirked the corner of his mouth the slightest bit, she felt that she could have warmed to him. But he remained an English lord in repose, as he said, "Thank you, Mrs. Belmont. Would you come into the living room?"
She did, and it struck her at once. "Have you been polishing the furni­ture?"
"Is it satisfactory, Mrs. Belmont?"
"But when? You didn't do it yesterday."
"Last night, of course."
"You burned the lights all night?"
"Oh, no. That wouldn't have been necessary. I've a built-in ultra-violet source. I can ...