compaq armada m700.pdf

Compaq Armada M700

Series of Personal Computers

Maintenance and Service Guide

Notice

2001 Compaq Computer Corporation.

C OMPAQ , the Compaq logo, and A RMADA Registered in U. S. Patent and Trademark Office

Microsoft, Windows, and Windows NT, are registered trademarks of Microsoft Corporation. Intel and Pentium

are registered trademarks of Intel Corporation. Imation and SuperDisk are trademarks of Imation Enterprises

Corporation.

All other product names mentioned herein may be trademarks or registered trademarks of their respective

companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein.

The information in this publication is provided Ðas isÑ without warranty of any kind. The entire

risk arising out of the use of this information remains with the recipient. In no event shall

Compaq be liable for any direct, consequential, incidental, special, punitive or other damages

whatsoever (including without limitation, damages for loss of business profits, business

interruption or loss of business information), even if Compaq has been advised of the possibility

of such damages and whether in an action or contract or tort, including negligence.

The limited warranties for Compaq products are exclusively set forth in the documentation

accompanying such products. Nothing herein should be construed as constituting a further or

additional warranty.

M AINTENANCE AND S ERVICE G UIDE

Compaq Armada M700 Series of Personal Computers

Seventh Edition (March 2001)

First Edition (July 1999)

Published in the U.S.A., U.K., Singapore, and Taiwan.

Documentation Part Number 125403-007

Spare Part Number 158340-001

C ONTENTS

preface

U SING T HIS G UIDE

Symbols ............................................................................................................................................ ix

Technical Notes ................................................................................................................................ ix

Serial Number.................................................................................................................................... x

Locating Additional Information....................................................................................................... x

chapter 1

P RODUCT D ESCRIPTION

1.1 Computer Features and Models ...................................................................................................1-1

Models ............................................................................................................................................1-2

Features...........................................................................................................................................1-6

Intelligent Manageability ...............................................................................................................1-6

Accessing the Web Agent...............................................................................................................1-7

Asset Management .........................................................................................................................1-7

Fault Management ..........................................................................................................................1-8

Security Management .....................................................................................................................1-8

Configuration Management............................................................................................................1-9

Managing Power.............................................................................................................................1-9

Accessing Power Management.......................................................................................................1-9

Power Management Levels ............................................................................................................1-9

1.2 Computer Components ..............................................................................................................1-10

System Memory Options ..............................................................................................................1-10

Power Equipment .........................................................................................................................1-11

Mass Storage Devices...................................................................................................................1-11

1.3 Computer External Components................................................................................................1-12

Front Components ........................................................................................................................1-12

Rear Components .........................................................................................................................1-13

Left Side Components ..................................................................................................................1-14

Right Side Components ................................................................................................................1-15

Top Components...........................................................................................................................1-16

Bottom Components .....................................................................................................................1-18

EasyPoint IV Pointing Stick Model Components ........................................................................1-19

TouchPad Components.................................................................................................................1-20

1.4 Design Overview .......................................................................................................................1-21

System Board................................................................................................................................1-21

Table of Contents v

chapter 2

T ROUBLESHOOTING

2.1 Preliminary Steps......................................................................................................................... 2-2

2.2 Clearing Passwords...................................................................................................................... 2-3

2.3 Power-On Self-Test (POST)........................................................................................................ 2-3

2.4 POST Error Messages ................................................................................................................. 2-4

2.5 Compaq Utilities.......................................................................................................................... 2-7

Selecting Computer Setup or Compaq Diagnostics for Windows ................................................. 2-7

Using Compaq Diagnostics for Windows .................................................................................... 2-11

Factory Default Settings ............................................................................................................... 2-11

2.6 Troubleshooting Without Diagnostics....................................................................................... 2-13

Before Replacing Parts ................................................................................................................. 2-13

Obtaining Update Information with Info Messenger ................................................................... 2-13

Checklist for Solving Problems.................................................................................................... 2-14

chapter 3

I LLUSTRATED P ARTS C ATALOG

3.1 Serial Number Location............................................................................................................... 3-1

3.2 Computer System Major Components ........................................................................................ 3-2

3.3 Plastics Kit Components.............................................................................................................. 3-8

3.4 Cable Kit Components............................................................................................................... 3-10

3.5 Mass Storage Devices................................................................................................................ 3-11

3.6 Miscellaneous ............................................................................................................................ 3-12

chapter 4

R EMOVAL AND R EPLACEMENT P RELIMINARIES

4.1 Tools Required ............................................................................................................................ 4-1

4.2 Service Considerations ................................................................................................................ 4-1

Plastic Parts .................................................................................................................................... 4-1

Cables and Connectors ................................................................................................................... 4-2

4.3 Preventing Damage to Removable Drives .................................................................................. 4-2

4.4 Preventing Electrostatic Damage ................................................................................................ 4-3

Packaging and Transporting Precautions ....................................................................................... 4-3

Workstation Precautions................................................................................................................. 4-4

Grounding Equipment and Methods .............................................................................................. 4-5

Electrostatic Voltage Levels and Protective Materials .................................................................. 4-6

chapter 5

R EMOVAL AND R EPLACEMENT P ROCEDURES

5.1 Serial Number.............................................................................................................................. 5-1

5.2 Disassembly Sequence Chart....................................................................................................... 5-2

5.3 Disconnecting the Computer ....................................................................................................... 5-3

5.4 Computer Feet ............................................................................................................................. 5-4

5.5 Preparing the Computer for Disassembly.................................................................................... 5-5

vi Table of Contents

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