compaq armada 110 evo n110.pdf

Maintenance and Service Guide

Compaq Armada 110 and

Compaq Evo N110

Document Part Number: 238850-003

December 2001

This guide is a troubleshooting reference used for maintaining

and servicing the notebook. It provides comprehensive

information on identifying computer features, components, and

spare parts, troubleshooting computer problems, and performing

computer disassembly procedures.

Compaq, the Compaq logo, Armada, and Evo are trademarks of Compaq

Information Technologies Group, L.P in the U.S. and/or other countries.

Microsoft and Windows are trademarks of Microsoft Corporation in the U.S.

and/or other countries.

Intel, Pentium, and Celeron are trademarks of Intel Corporation in the U.S.

and/or other countries.

All other product names mentioned herein may be trademarks of their respective

companies.

Compaq shall not be liable for technical or editorial errors or omissions

contained herein. The information in this document is provided “as is” without

warranty of any kind and is subject to change without notice. the warranties for

Compaq products are set forth in the express limited warranty statements

accompanying such products. Nothing herein should be construed as

constituting an additional warranty.

Maintenance and Service Guide

Third Edition December 2001

Document Part Number: 238850-003

Contents

1 Product Description

1.1 Models and Features . . . . . . . . . . . . . . . . . . . . . . . . . 1–1

Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6

1.2 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–8

1.3 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9

Enabling Power Savings . . . . . . . . . . . . . . . . . . . . . . 1–9

Timeout Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9

Setting Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10

Hibernation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10

Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–10

1.4 Computer External Components . . . . . . . . . . . . . . . 1–11

1.4 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–20

2 Troubleshooting

Using the PhoenixBIOS Setup Utility . . . . . . . . . . . . . . . 2–2

Troubleshooting Flowcharts for Portable Computers . . . 2–3

2.1 Initial Troubleshooting . . . . . . . . . . . . . . . . . . . . 2–4

2.2 No Power, Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

2.3 No Power, Part 2 . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

2.4 No Power, Part 3 . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

2.5 No Power, Part 4 . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

2.6 No Video, Part 1 . . . . . . . . . . . . . . . . . . . . . . . . . 2–9

2.7 No Video, Part 2 . . . . . . . . . . . . . . . . . . . . . . . . 2–10

2.8 Non-Functioning Docking Station

(if applicable). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–11

2.9 No Operating System (OS) Loading . . . . . . . . . 2–12

2.10 No OS Loading from Hard Drive, Part 1. . . . . 2–13

Maintenance and Service Guide

iii

Contents

2.11 No OS Loading from Hard Drive, Part 2. . . . . 2–14

2.12 No OS Loading from Hard Drive, Part 3. . . . . 2–15

2.13 No OS Loading from Diskette Drive. . . . . . . . 2–16

2.14 No OS Loading from CD- or DVD-ROM

Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–17

2.15 No Audio, Part 1 . . . . . . . . . . . . . . . . . . . . . . . 2–18

2.16 No Audio, Part 2 . . . . . . . . . . . . . . . . . . . . . . . 2–19

2.17 Non-Functioning Device . . . . . . . . . . . . . . . . . 2–20

2.18 Non-Functioning Keyboard . . . . . . . . . . . . . . . 2–21

2.19 Non-Functioning Pointing Device. . . . . . . . . . 2–22

2.20 Network or Modem Connection . . . . . . . . . . . 2–23

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Computer System Major Components . . . . . . . . . . . . 3–2

3.3 Plastics Kit Components . . . . . . . . . . . . . . . . . . . . . . 3–8

3.4 Hardware Kit Components. . . . . . . . . . . . . . . . . . . . . 3–9

3.5 Cable Kit Components . . . . . . . . . . . . . . . . . . . . . . . 3–10

3.6 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–11

3.7 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–12

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . . 4–1

Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2

4.3 Preventing Damage to Removable Drives . . . . . . . . . 4–2

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . . 4–4

4.5 Packaging and Transporting Precautions . . . . . . . . . . 4–4

4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–5

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

Maintenance and Service Guide

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4

5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

5.5 Mini PCI Communication Board . . . . . . . . . . . . . . . . 5–6

5.6 LED Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–8

5.7 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–9

5.8 Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–12

5.9 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–14

5.10 Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18

5.11 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22

5.12 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24

5.13 Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27

5.14 TouchPad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–29

5.15 Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–32

5.16 Disk Cell Real Time Clock (RTC) Battery . . . . . . 5–34

5.17 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36

5.18 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B–1

General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B–1

Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B–2

Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–3

C Screw Listing

Index

Maintenance and Service Guide

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