Handbook_on_Business_Process_Management_1.pdf

International Handbooks on Information Systems

Series Editors

Peter Bernus, Jacek B ł a ż ewicz, Günter J. Schmidt, Michael J. Shaw

For further volumes:

http://www.springer.com/series/3795

Titles in the Series

M. Shaw, R. Blanning, T. Strader and

A. Whinston (Eds.)

Handbook on Electronic Commerce

ISBN 978-3-540-65882-1

P. Bernus, K. Merlins and G. Schmidt

(Eds.)

Handbook on Architectures

of Information Systems

ISBN 978-3-540-25472-0, 2nd Edition

J. Bła˙ewicz, K. Ecker, B. Plateau and

D. Trystram (Eds.)

Handbook on Parallel and

Distributed Processing

ISBN 978-3-540-66441-3

S. Kirn, O. Herzog, P. Lockemann

and O. Spaniol (Eds.)

Multiagent Engineering

ISBN 978-3-540-31406-6

H.H. Adelsberger, Kinshuk,

J.M. Pawlowski and D. Sampson (Eds.)

Handbook on Information Technologies

for Education and Training

ISBN 978-3-540-74154-1, 2nd Edition

J. Bła˙ewicz, K. Ecker, E. Pesch,

G. Schmidt and J. Weglarz (Eds.)

Handbook on Scheduling

ISBN 978-3-540-28046-0

F. Burstein and C.W. Holsapple (Eds.)

Handbook on Decision Support Systems 1

ISBN 978-3-540-48712-8

C.W. Holsapple (Ed.)

Handbook on Knowledge Management 1

Knowledge Matters

ISBN 978-3-540-43527-3

Handbook on Knowledge Management 2

Knowledge Directions

ISBN 978-3-540-43848-9

F. Burstein and C.W. Holsapple (Eds.)

Handbook on Decision Support Systems 2

ISBN 978-3-540-48715-9

D. Seese, Ch. Weinhardt and

F. Schlottmann (Eds.)

Handbook on Information Technology

in Finance

ISBN 978-3-540-49486-7

J. Bła˙ewicz, W. Kubiak, I. Morzy and

M. Rusinkiewicz (Eds.)

Handbook on Data Management in

Information Systems

ISBN 978-3-540-43893-9

T.C. Edwin Cheng and

Tsan-Ming Choi (Eds.)

Innovative Quick Response Programs in

Logistics and Supply Chain Management

ISBN 978-3-642-04312-3

P. Bernus, P. Nemes and G. Schmidt (Eds.)

Handbook on Enterprise Architecture

ISBN 978-3-540-00343-4

S. Staab and R. Studer (Eds.)

Handbook on Ontologies

ISBN 978-3-540-70999-2, 2nd Edition

J. vom Brocke and M. Rosemann (Eds.)

Handbook on Business Process

Management 1

ISBN 978-3-642-00415-5

S.O. Kimbrough and D.J. Wu (Eds.)

Formal Modelling in Electronic

Commerce

ISBN 978-3-540-21431-1

J. vom Brocke and M. Rosemann (Eds.)

Handbook on Business Process

Management 2

ISBN 978-3-642-01981-4

Jan vom Brocke l Michael Rosemann

Editors

Handbook on

Business Process

Management 1

Introduction, Methods,

and Information Systems

Editors

Prof. Dr. Jan vom Brocke

University of Liechtenstein

Institute of Information Systems

F¨rst-Franz-Josef-Strasse 21

9420 Vaduz

Principality of Liechtenstein

jan.vom.brocke@uni.li

Prof. Dr. Michael Rosemann

Queensland University of Technology

Faculty of Science and Technology

126 Margaret Street

Brisbane Qld 4000

Australia

m.rosemann@qut.edu.au

ISBN 978-3-642-00415-5

e-ISBN 978-3-642-00416-2

DOI 10.1007/978-3-642-00416-2

Springer Heidelberg Dordrecht London New York

Library of Congress Control Number: 2010932613

Springer-Verlag Berlin Heidelberg 2010

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