Quality Beyond Six Sigma.pdf

Quality Beyond Six Sigma

Ron Basu and Nevan Wright

OXFORD AMSTERDAM BOSTON LONDON NEW YORK PARIS

SAN DIEGO SAN FRANCISCO SINGAPORE SYDNEY TOKYO

Butterworth-Heinemann

An imprint of Elsevier Science

Linacre House, Jordan Hill, Oxford OX2 8DP

200 Wheeler Road, Burlington MA 01803

First published 2003

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ISBN 0 7506 5561 5

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