VoIP Cisco Voice Over IP CVOICE Student Guide V4.2.PDF

CVOICE

Cisco Voice Over IP

Version 4.2

Student Guide

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(0203R)

Enterprise Voice Over Data Design (EVODD) v3.3

Table of Contents

Course Introduction

Overview

Course Goal and Objectives

Course Outline

Cisco Certifications

Learner Skills and Knowledge

Learner Responsibilities

General Administration

Icons and Symbols

Learner Introductions

Introduction to Packet Voice Technologies

1-1

Overview

1-1

Module Objectives

1-2

Understanding Traditional Telephony

1-3

Overview

1-3

Relevance

1-3

Objectives

1-3

Learner Skills and KnowledgeNet

1-3

Basic Components of a Telephony Network

1-5

CO Switches

1-7

Private Switching Systems

1-9

Call Signaling

1-13

Multiplexing Techniques

1-18

Summary

1-20

References

1-20

Quiz

1-21

Quiz Answer Key

1-27

Understanding Packetized Telephony Networks

1-25

Overview

1-25

Relevance

1-25

Learner Skills and KnowledgeNet

1-25

Outline

1-26

Benefits of Packet Telephony Networks

1-27

Call Control

1-29

Distributed vs. Centralized Call Control

1-30

Packet Telephony Components

1-32

Best Effort Delivery of Real-Time Traffic

1-33

Summary

1-34

References

1-35

Quiz

1-36

Quiz Answer Key

1-39

Understanding IP Telephony Applications

1-41

Overview

1-41

Course Flow Diagram

Module Outline

1-2

Outline

1-4

Objectives

1-26

Relevance

1-41

Objectives

1-41

Learner Skills and KnowledgeNet

1-42

Analog Interfaces

Outline

1-43

Digital Interfaces

1-46

IP Phones

1-49

Campus LAN Environment

1-53

Enterprise Environment

1-55

Service Provider Environment

1-59

Summary

1-60

References

1-61

Quiz

1-62

Quiz Answer Key

1-65

Analog and Digital Voice Connections

2-1

Overview

Module Objectives

2-1

Module Outline

2-2

Understanding Analog Voice Basics

2-3

Overview

2-3

Relevance

2-3

Learner Skills and KnowledgeNet

2-3

Outline

2-4

Local Loop Connections

2-5

Types of Local Loop Signaling

2-6

Supervisory Signaling

2-7

Address Signaling

2-11

Informational Signaling

2-13

Trunk Connections

2-14

Types of Trunk Signaling

2-17

E & M Signaling Types

2-21

Trunk Signal Types and Used by E & M

2-26

Line Quality

2-29

Management of Echo

2-31

Summary

2-33

References

2-34

Quiz

2-35

Quiz Answer Key

2-40

Undetstanding Analog-to-Digital Voice Encoding

2-43

Overview

2-43

Relevance

2-43

Objectives

2-43

Learner Skills and KnowledgeNet

2-44

Basic Voice Encoding: Converting Analog to Digital

Outline

2-45

Basic Voice Encoding: Converting Digital to Analog

2-47

The Nyquist Theorem

2-48

Quantization

2-49

Voice Compression and Codec Standards

2-52

G.729 and G.729A Compared

2-56

Cisco Voice Over IP

1-42

2-1

Objectives

2-4

2-44

Compresson Bandwidth Requiremens

2-58

Voice Quality Measurement

2-59

Summary

2-61

References

2-62

Quiz

2-63

Quiz Answer Key

2-66

Understanding Signaling Systems

2-67

Overview

2-67

Relevance

2-67

Objectives

2-67

Learner Skills and KnowledgeNet

2-68

CAS Systems T1

2-69

CAS Systems E1

2-73

CCS Systems

2-75

ISDN

2-76

QSIG

2-79

DPNSS

2-80

SIGTRN

2-81

SS7

2-82

Signaling Systems Interworking

2-84

Summary

2-85

References

2-85

Quiz

2-86

Quiz Answer Key

2-90

Understanding Fax and Modem over VoIP

2-93

Overview

Relevance

2-93

Objectives

2-93

Learner Skills and KnowledgeNet

2-94

Outline

2-94

Cisco Fax Relay

2-95

T.38 Fax Relay

2-97

T.37 Fax Store and Forward

2-98

Fax Pass-Through

2-100

Modem Pass-Through

2-102

Modem Relay

2-104

Summary

2-105

References

2-105

Quiz

2-106

Quiz Answer Key

2-109

Configuring Voice Interfaces

3-1

Overview

3-1

Module Objectives

3-1

Module Outline

3-2

Configuring Voice Ports

3-3

Overview

3-3

Relevance

3-3

Objectives

3-3

Learner Skills and Knowledge

3-4

Outline

3-4

iii

Cisco Voice Over IP

Outline

2-68

2-93

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