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The Business Guide to Credit Management: Advice and solutions for cash-flow control, financial risk and debt management (Business Guides)
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Credit
Management
the business guide to
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n ii
Cash in
on our
experience.
Making change happen is one thing;
making it stick is quite another.
Many businesses have made cash
their focus, but maintaining results
depends on management leading
and embedding behaviours across
the entire business.
Talk to us about how to maintain
cash behaviours, and how we can
help you stay ahead.
Visit us now at pwc.co.uk/rmg
© 2010 PricewaterhouseCoopers LLP. All rights reserved. ‘PricewaterhouseCoopers’ refers to PricewaterhouseCoopers LLP (a limited liability partnership in the United Kingdom) or, as the
context requires, the PricewaterhouseCoopers global network or other member irms of the network, each of which is a separate and independent legal entity.
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iii n
Credit
Management
Advice and solutions for
cash-flow control, financial
risk and debt management
Consultant Editor:
Jonathan Reuvid
RECOMMENDED BY
INSTITUTE OF DIRECTORS
thE businEss guidE to
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This book has been endorsed by the Institute of Directors.
The endorsement is given to selected Kogan Page books which the IoD recognizes as being of
speciic interest to its members and providing them with up-to-date, informative and practical
resources for creating business success. Kogan Page books endorsed by the IoD represent the most
authoritative guidance available on a wide range of subjects including management, inance, market-
ing, training and HR.
The views expressed in this book are those of the authors and are not necessarily the same as those
of the Institute of Directors.
Publisher’s note
Every possible effort has been made to ensure that the information contained in this book is accurate at the
time of going to press, and the publishers and authors cannot accept responsibility for any errors or
omissions, however caused. No responsibility for loss or damage occasioned to any person acting, or
refraining from action, as a result of the material in this publication can be accepted by the editor, the
publisher or any of the authors.
First published in Great Britain and the United States in 2010 by Kogan Page Limited
Apart from any fair dealing for the purposes of research or private study, or criticism or review, as permitted
under the Copyright, Designs and Patents Act 1988, this publication may only be reproduced, stored or
transmitted, in any form or by any means, with the prior permission in writing of the publishers, or in the
case of reprographic reproduction in accordance with the terms and licences issued by the CLA. Enquiries
concerning reproduction outside these terms should be sent to the publishers at the undermentioned
addresses:
120 Pentonville Road
525 South 4th Street, #241
4737/23 Ansari Road
London N1 9JN
Philadelphia PA 19147
Daryaganj
United Kingdom
USA
New Delhi 110002
www.koganpage.com
India
© Kogan Page, Jonathan Reuvid and individual contributors, 2010
The right of Kogan Page, Jonathan Reuvid and individual contributors to be identiied as the authors of this
work has been asserted by them in accordance with the Copyright, Designs and Patents Act 1988.
ISBN 978 0 7494 5978 9
E-ISBN 978 0 7494 5979 6
British Library Cataloguing-in-Publication Data
A CIP record for this book is available from the British Library.
Library of Congress Cataloging-in-Publication Data
Reuvid, Jonathan.
The business guide to credit management : advice and solutions for cost control, inancial risk
management and capital protection / Jonathan Reuvid. – 1st ed.
p. cm.
ISBN 978-0-7494-5978-9 – ISBN 978-0-7494-5979-6 1. Credit–Management. 2. Cost control. 3. Risk
management. I. Title.
HG3751.R48 2010
658.8'8–dc22
2010005213
Typeset by Saxon Graphics Ltd, Derby
Printed and bound in Great Britain by MPG Books Ltd, Bodmin, Cornwall
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