SSS_rs_uk.pdf

Registration certificate: BMW Software Service Station

Dear Customer,

You have taken delivery of the new BMW Software Service Station.

In order to ensure support within the framework of our Service Contract, please take

a few moments to fill in this registration certificate.

We require this information in order to provide optimum, swift support on all service

matters and on upgrades as they become available.

Thank you for your assistance; we wish you much success in using the new

programming station.

Your Siemens Service Centre .

In the boxes on the right, please enter:

•

Serial number of PC unit

The serial number of the PC unit

•

The serial number of the monitor

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Please fax the completed registration cer-

tificate to the Siemens Service Centre in

Germany.

Serial number of monitor

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

FAX No.:

(0721) 595 5252 from inside Germany

(++49 721) 595 5252 from outside

Germany

What is your postal address?

BMW Dealer No. ______________________

Company name _______________________

Road _____________________ No. _______

City ______________________ Postcode _

Country ______________________________

Tel. No. ______________________________

Fax No. _______________________________

e-mail ________________________________

VAT ID No. ___________________________

What is the address for deliveries?

(if different from postal address)

______________________________________

___________________________ No._______

______________________________________

Stamp

When did you receive the SSS sys-

tem?

Who is the contact person at your

company for our service personnel?

Date__________________________________

Ms/Mr _______________________________

Tel. __________________________________

Fax __________________________________

Place ________________________________

Signature ___________________________

Fault-report fax: BMW Software Service Station

Please complete and fax to the

Siemens hotline responsible for

your country.

FAX No.:_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Serial number of PC unit

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

What is your postal address?

BMW Dealer No. ______________________

Company No. _________________________

Company name _______________________

Road _____________________ No. _______

City ______________________ Postcode _

Country ______________________________

Tel. No. ______________________________

Fax No. _______________________________

e-mail ________________________________

What is the address for deliveries?

(if different from postal address)

______________________________________

___________________________ No._______

______________________________________

Who is the contact person for this

fault at your company?

Ms/Mr _______________________________

Tel. __________________________________

Fax __________________________________

Please tick the relevant boxes:

Problems with the Software Service Station (SSS)

Did the fault occur during system start-up?

Did the fault occur during normal operation?

Is the monitor blank?

Mechanical fault (screen, housing, keyboard, mouse)?

Cable defective (LAN cable, power-supply cable)?

DVD drive faulty (software is not loaded)?

Other components (e.g. OPPS or diagnostic head)?

Fault message displayed: __________________________________________

Is the fault reproducible?

Does the fault only occur sporadically?

In which software version did the fault occur?

(Copy the data from the Info window of the Start mask)

Which language version is installed? ______________________________________

Was a fault message or fault number displayed?

____________________________________________________________________________

What actions led to the fault?

____________________________________________________________________________

In your view, what needs to be done to rectify the problem?

PC unit

Monitor

Keyboard

Cables, leads

Mouse

Other

Material required as per parts list (see Section 2.1 of the User Guide) :

____________________________________________________________________________

Place _________________________________

Date _________________________________

Customer's signature__________________

Stamp

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