################################################################################ Ubisoft Entertainment NCIS GAME October 2011 README.TXT ################################################################################ 1. Installation Instructions 1.1. System Requirements 1.2. Installation 1.3. Uninstallation 2. General Gameplay Instructions 3. Troubleshooting 3.1. Requirements 3.2. Video Drivers 3.3. Other Programs 4. Technical Support, Contact Information, and Useful Websites 4.1. Technical Support & Contact Information 4.2. Useful Web Sites 5. Legal Information ################################################################################ 1. Installation Instructions ################################################################################ -------------------------------------------------------------------------------- 1.1. System Requirements *Supported OS: Windows?XP(SP3), Windows Vista?(SP2), Windows?7(SP1) *Processor: 3.0 GHz Intel Pentium 4 / AMD Athlon64 3000+ (Recommended: 3.0 GHz Pentium D / Athlon64 X2 4000+ or higher) *RAM: 512 MB for XP / 1 GB for Vista and Windows 7 (Recommended: 1 GB for XP / 2 GB for Vista and Windows 7) *Video Card: 256 MB DirectX 9.0c-compatible video card (Recommended: 512 MB or higher DirectX 9.0c-compatible card) *Sound Card: Any DirectX 9.0c–compatible sound card *DirectX Version: DirectX 9.0c *DVD-ROM: 4x DVD-ROM or better *Hard Drive Space: 4 GB *Peripherals Supported: Windows-compliant keyboard and mouse required *Supported Video Cards at Time of Release: NVIDIA GeForce 6800 or higher / 7 / 8 / 9 / GT200, GT400, GT500 families ATI Radeon X1650 or higher / HD2000-6000 families Laptop versions of these cards may work but are NOT supported. -------------------------------------------------------------------------------- 1.2. Installation Please close all running programs before installing NCIS Game to avoid problems. Do not install this application in your Windows folder or in the root of the C: drive. -------------------------------------------------------------------------------- 1.3. Uninstallation To uninstall, click on the Start menu and navigate to NCIS Game (by default: All Programs, Ubisoft, NCIS Game). Then select Uninstall NCIS Game. ################################################################################ 2. General Gameplay Instructions ################################################################################ Using only a mouse, you will be able to enjoy this game. The in-game hints will walk you through the game's basic functions. ################################################################################ 3. Troubleshooting ################################################################################ -------------------------------------------------------------------------------- 3.1. Requirements A sound card is required to run the game. You must have one installed or you will not be able to launch NCIS Game. -------------------------------------------------------------------------------- 3.2. Video Drivers To avoid any compatibility problems, please install the latest video drivers available for your video card. Links are available at the end of this document. -------------------------------------------------------------------------------- 3.3 Other Programs For optimal performance, we recommend that no other programs are running on your system when you run NCIS Game. Dual monitor setups are not officially supported. The game may work on such a setup, but occasional issues, such as game crashes, could be encountered. ################################################################################ 4. Technical Support, Contact Information, and Useful Websites ################################################################################ -------------------------------------------------------------------------------- 4.1. Technical Support & Contact Information Before contacting Ubisoft’s Technical Support department, please first read through this README file. Also browse through our FAQ listings or search our support database at our website, http://support.ubi.com. Here you will find the most recently updated information since the game’s release. Also, please make sure that your computer meets the minimum system requirements, as our support representatives will be unable to assist customers whose computers do not meet these criteria. Whenever you contact the Technical Support department, please include the following information or if you are calling, have it available: *Complete product title (including version number) *Operating system *Processor speed and manufacturer *Amount of RAM *Video card that you are using and the amount of RAM it has *Type of sound card you are using *Maker and speed of your CD-ROM or DVD-ROM drive Contact Us over the Internet: This is the best way to contact us. Our website is open 24 hours a day, 7 days a week, and it contains the most up-to-date Technical Support information available, including patches that can be downloaded free of charge. We update the Support pages on a daily basis, so please check here first for solutions to your problems: http://support.ubi.com/. Contact Us by Webmail: For fastest response via email, please visit our website at: http://support.ubi.com. From this site, you will be able to enter the Ubisoft Solution Center where you can browse through our listings of Frequently Asked Questions (FAQ), search our database of known problems and solutions, or send in a request for personal assistance from a Technical Support representative by using the Ask a Question feature on the FAQ page. Most webmail contacts are responded to within two business days. Contact Us by Phone: You can also contact us via phone by calling 919-460-9778. (For our customers in Quebec, we provide French language support at 1-866-824-6515. For our customers in the UK, please call 0871 664 1000.) Please note that this number is for technical assistance only. No hints or tips are given over the Technical Support line. When calling our Technical Support line, please make sure you are in front of your computer and have all of the necessary information listed above on hand. Be advised that our Technical Support representatives are available to help you Monday–Friday from 9am-pm EST. (French language support is available from 7am-pm EST; UK support is available 11am-8pm.) While we do not charge for technical support, normal long distance charges apply. To avoid long distance charges, or to contact a support representative directly after these hours, please feel free to use one of the other support avenues listed above. -------------------------------------------------------------------------------- 4.2. Useful Web Sites: To download DirectX 9.0c: http://www.microsoft.com/downloads Latest ATI drivers: http://ati.amd.com/support/driver.html Latest NVIDIA drivers: http://www.nvidia.com/page/home.html ################################################################################ 5. Legal Information ################################################################################ TM & ?2011 CBS Studios Inc. All Rights Reserved. Software ?2011 Ubisoft Entertainment. All Rights Reserved. Ubisoft and the Ubisoft logo are trademarks of Ubisoft Entertainment in the US and/or other countries.
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