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Unit 1
Language at work | Present simple and
continuous
Present simple
Use the present simple
1 to talk about routines
I usually arrive at work at about 8.30.
2 to talk about things we think of as permanent
I work for IBM.
3 to talk about states.
Paris lies on the River Seine.
4 (with future reference) to talk about timetabled events
The next train leaves at 11.15.
5 to talk about future time introduced by when , as soon as ,
after , if , etc.
When I see Margaret tomorrow, I’ll give you a ring.
Commonphrases used with the present simple are: as a rule ,
generally (speaking) , on the whole , once (a week / in a while) , every
(winter) , most of the time .
Present continuous
Use the present continuous
1 to talk about an action happening at the moment of speaking
Mr Takashi is waiting for you in Reception.
2 to talk about a project that is ongoing and uninished
I am writing a report on the takeover, and I should
inish in a few days.
3 to talk about things we think of as temporary
I am staying with my brother while my house is being
redecorated.
4 to talk about a gradual change or development
Because of global warming, sea levels are rising slowly.
5 (with future reference) to talk about an appointment or
arrangement
I am seeing Mrs Langer next Tuesday.
Common phrases used with the present continuous are
currently , for the moment , at the moment, for the time being ,
tomorrow (afternoon) , right now.
Stative verbs
Verbs that describe states rather than actions are normally
only used in the simple form, i.e. verbs of thinking (e.g. know ,
agree ), verbs of appearance ( look , seem ), feeling (e.g. prefer ,
want ), possession (e.g. own , belong ), the senses (e.g. taste ,
sound ). Some stative verbs can sometimes be used in the
continuous form, but with a change in meaning.
simple: I see the Eiffel Tower on my way to work .
continuous: I’m seeing Bob on Monday. (= I am meeting
Bob)
 
Unit 2
Language at work | Question form review
Making questions
1 With most verbs, make direct or Wh - questions with a
normal auxiliary verb ( be , do , have ) or a modal auxiliary
( may , will , shall , etc.). The auxiliary comes before the subject.
Do you know many people here?
How long has she been working for Hertz?
Should you send that form off today?
2 With a prepositional or phrasal verb, the preposition or
particle usually comes after the verb.
Where do you come from? (Not: From where do you come?)
Where did you grow up?
3 Who and what can be the subject or the object of a question,
with a difference in word order.
Who or what as subject (word order same as in a statement):
Who wants to come (Answer: Somebody wants to …)
Who or what as object (auxiliary precedes the subject):
What did you say? (Answer: I said something …)
4 Make an ordinary statement into a question by using rising
intonation.
A James is away, I’m afraid – he’s in Rome.
j
B He’s in Rome? What’s he doing there?
5 Use negative questions to check that something is true. Put
n’t after the auxiliary, and use them when the answer yes is
expected.
A Didn’t Amelie move to Marseilles a few months ago?
B Yes, that’s right – when the new branch was opened.
Question tags
1 If the main verb is positive, the question tag is negative.
• With the verb be , repeat the verb in the negative.
It’s hot, isn’t it?
• With verbs in the present simple, use don’t / doesn’t .
You work for Siemens, don’t you?
• With verbs in the past simple, use didn’t .
He left early yesterday, didn’t he?
• All other tenses that have auxiliaries (continuous tenses,
perfect tenses, etc.), reuse the irst auxiliary in the
negative.
He’s been to China, hasn’t he?
They would say that, wouldn’t they?
You will be there, won’t you?
2 If the main verb is negative, the question tag is positive.
You haven’t seen my keys anywhere, have you?
3 If the subject is a word like someone , no one , everybody ,
anyone , use they in the question tag.
Anyone can use the meeting room, can’t they?
Everybody knows that, don’t they?
 
Unit 3
Language at work | Present perfect and
past simple
Present perfect
Use the present perfect
1 to link a present situation with something that took place at
an unspeciied time in the past
Ana has sent the new brochure to all our clients.
The present situation is that all the clients have the new
brochure. The past event is that Ana sent the new brochure
(we don’t know when).
2 with yet and already to talk about tasks expected to be done
or which are done earlier than expected
A Have you inished that report yet?
B Yes. And I’ve already done most of the next one as well.
3 with how long, for and since to talk about duration of states
and activities (see page 121)
4 with just to talk about things that have happened very
recently
I’ve just seen Tom in the cafeteria .
5 with uninished time periods: since, so far this week , up to
now , recently , this month , today
You’ve been late three times this month – please be on time for
the rest of the month.
Past simple
Use the past simple
1 when referring to (or thinking of) a inished time period like
yesterday , last week, at 5.30 , on 11 May , at Christmas , in 2002 ,
etc.
I went to the sales conference last week.
2 for questions like When? What time? How long ago? etc.
because the expected answer is a inished time period
A When did you see Mr Li? (Not: When have you seen Mr
Li? )
B I saw him yesterday. (Not: I have seen him yesterday. )
3 with many present time expressions usually used with the
present perfect, like this week, today, just , if they refer to a
time period that is about to inish or has just inished
We’ve made a lot of progress this week . (said on Wednesday
– the time period is still in progress)
We made a lot of progress this week . (said at 4.30 p.m. on
Friday – the time period is about to inish)
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Unit 4
Language at work | Present, past and
future ability
Use can or (be) able to to talk about ability. Can has only two
forms: can (present) and could (past). Use be able to when an
ininitive is needed.
Present ability
1 Use can to talk about general or present ability.
I can speak French, but I can’t speak German very well.
Could you speak louder – I can’t hear you.
2 Is / are able to is possible instead of can but can is more
common.
Are you able to hear me at the back of the room?
Past ability
1 Use could to talk about general ability in the past and with
verbs of perception ( feel , see , hear , etc.).
Anna could speak four languages when she was six.
I could see that she was upset.
2 For a single speciic action in the past (as opposed to general
ability), to mean ‘tried and succeeded’, use was able to .
I was able to run fast enough to catch the bus.
I could run fast when I was young.
However, if the speciic action is negative, use couldn’t or
wasn’t able to .
I called customer services again and again, but I couldn’t /
wasn’t able to get through.
3 To talk about a speciic action in the past, especially when
we succeed in doing something dificult after trying hard,
use managed to . It can be used in the positive or negative.
They didn’t want to give us the discount at irst, but we
managed to persuade them.
4 To refer to past ability with a connection to the present, use
the present perfect form of be able to .
I have always been able to learn languages quite easily.
Future ability
Since can has no ininitive form, use be able to to talk about
future ability
1 after will and going to
Perhaps Jane will be able to help you.
I’m afraid I’m not going to be able to do anything for you.
2 after modals
I may / might be able to help you.
3 after verbs like would like to and want to
I would like to be able to help you.
 
Unit 5
Language at work | Direct and indirect
questions
Direct and indirect questions
1 In a direct question, the normal word order is verb subject .
In an indirect question, starting with a phrase like Do you
know … , the positive form is used and the order becomes
subject verb .
Direct: When is Mr Patel leaving?
Indirect: Do you know when Mr Patel is leaving?
These differences are most noticeable in the present simple
and past simple. In the indirect question, the auxiliaries do /
does or did are not needed .
Direct: Where does Mr Elmore work ?
Indirect: Could you tell me where Mr Elmore works?
Direct: When did Cassie call ?
Indirect: Could you tell me when Cassie called?
2 For Wh - ? and How? questions, we repeat the question word.
Direct: Who * is Jan seeing tomorrow?
Indirect: Do you know who Jan is seeing tomorrow?
Direct: How much does it cost?
Indirect: Do you know how much it costs?
Direct: Why did Mr Peters leave?
Indirect: Do you know why Mr Peters left?
*When who or what is the subject of the question (see Unit 2),
there is no difference in word order.
Direct: Who is coming to the meeting?
Indirect: Do you know who is coming to the meeting?
3 For Yes / No questions, use if or whether (or not) .
Direct: Is it going to rain tomorrow?
Indirect: Do you know if it’s going to rain tomorrow?
Direct: Have you decided to go ahead?
Indirect: Could you tell me whether or not you’ve decided to
go ahead?
4 The most common phrases to introduce indirect questions
are
Could you tell me … / Do you know … / Could you let me
know … .
Language tip
Other common phrases that follow the same pattern are
these reported thought phrases.
I wonder … / I’ll try and ind out … / I have no idea … /
I don’t know … / I’m not sure … / I doubt whether …
I wonder when our order will arrive.
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