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Authorized Self-Study Guide
Implementing Cisco Unified
Communications Manager,
Part2(CIPT2)
Chris Olsen, CCSI, CCVP
Cisco Press
800 East 96th Street
Indianapolis, IN 46240 USA
Implementing Cisco Unified Communications Manager, Part 2 (CIPT2)
Chris Olsen
Copyright © 2009 Cisco Systems, Inc.
Published by:
Cisco Press
800 East 96th Street
Indianapolis, IN 46240 USA
All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or
mechanical, including photocopying, recording, or by any information storage and retrieval system, without written
permission from the publisher, except for the inclusion of brief quotations in a review.
Printed in the United States of America
First Printing October 2008
Library of Congress Control Number: 2008014863
ISBN-13: 978-1-58705-561-4
ISBN-10: 1-58705-561-9
Warning and Disclaimer
This book is designed to provide information about Cisco Unified Communications administration and to provide test
preparation for the CIPT Part 2 exam, which is part of the CCVP certification. Every effort has been made to make this
book as complete and accurate as possible, but no warranty or fitness is implied.
The information is provided on an "as is" basis. The author, Cisco Press, and Cisco Systems, Inc. shall have neither
liability nor responsibility to any person or entity with respect to any loss or damages arising from the information
contained in this book or from the use of the discs or programs that may accompany it.
The opinions expressed in this book belong to the author and are not necessarily those of Cisco Systems, Inc.
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Publisher: Paul Boger
Copy Editor: Gayle Johnson
Associate Publisher: Dave Dusthimer
Technical Editors: James Mclnvaille, Joseph Parlas
Cisco Representative: Anthony Wolfenden
Editorial Assistant: Vanessa Evans
Cisco Press Program Manager: Jeff Brady
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About the Author
Chris Olsen, CCSI and CCVP, has been an IT and telephony consultant for 12 years and
has been a technical trainer for more than 17 years. He has taught more than 60 different
courses in Cisco, Microsoft, and Novell and for the last four years has specialized in Cisco
Unified Communications. Chris and his wife, Antonia, live in Chicago and Mapleton,
Illinois. He can be reached at chrisolsen@earthlink.net.
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