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Enter the Next Chapter to
World of Warcraft!
Getting Started
PC System Requirements
OS: Windows XP (Service Pack 3), Windows Vista (Service Pack 1)
Processor: Minimum: Intel Pentium 4 1.3 GHz or AMD Athlon XP 1500+
Recommended: Dual Core processor such as the Intel Pentium D or AMD Athlon 64 X2
Memory: Minimum: 512 MB RAM (1 GB required for Vista users)
Recommended: 1 GB RAM (2 GB recommended for Vista users)
Video: Minimum: 3D graphics processor with hardware transform and lighting with 32 MB VRAM
such as an ATI Radeon 7200 or NVIDIA GeForce 2 class card or better.
Recommended: 3D graphics processor with vertex and pixel shader capability with 128 MB VRAM
such as an ATI Radeon X1600 or NVIDIA GeForce 7600 GT class card or better.
Sound: (PC) DirectX-compatible sound card
Installation Instructions
Place Wrath of the Lich King DVD into your DVD-ROM drive. If your computer has autoplay enabled, an installation
window will automatically pop up on your Windows desktop. Click the Install Wrath of the Lich King button and follow
the onscreen instructions to install Wrath of the Lich King to your hard drive. If the installation window does not
appear, open the My Computer icon on your desktop and double-click the drive letter corresponding to your DVD-ROM
drive to open it. Double-click the Install.exe icon in the DVD-ROM contents and follow the onscreen instructions to
install Wrath of the Lich King .
Installing DirectX
You will need to install DirectX 9.0c in order to properly run Wrath of the Lich King . During installation you will
be prompted to install DirectX if you do not already have the most up-to-date version installed on your computer
Mac System Requirements
OS: Mac OS X 10.4.11 or newer
Processor: Minimum: PowerPC G5 1.6 GHz or Intel Core Duo processor
Recommended: Intel 1.8 GHz processor or better
Memory: Minimum: 1 GB RAM
Recommended: 2 GB RAM
Video: Minimum: 3D graphics processor with hardware transform and lighting with 64 MB VRAM
such as an ATI Radeon 9600 or NVIDIA GeForce Ti 4600 class card or better
Recommended: 3D graphics processor with vertex and pixel shader capability with 128 MB VRAM
such as an ATI Radeon X1600 or NVIDIA 7600 class card or better
Installation Instructions
Place the Wrath of the Lich King CD/DVD in your CD-ROM or DVD-ROM drive. Double-click the Wrath of the Lich
King CD icon. Then double-click the Installer application to copy the required game iles to your hard drive.
All Platforms
Controls: A keyboard and mouse are required. Input devices other than a mouse and keyboard are not supported
Connectivity: You must have an active broadband Internet connection to play
Mouse: Multi-button mouse with scroll wheel recommended
HD Space: 12 GB free HD space
Video: For a complete list of supported 3D cards, please visit:
http://www.blizzard.com/support/wow/?id=aww0830p
Blizzard Entertainment
P.O. Box 18979, Irvine, CA 92623
(800) 953-SNOW Direct Sales
(949) 955-0283 International Direct Sales
(949) 955-1382 Technical Support
(800) 59-BLIZZARD Billing and Account Services
http://www.blizzard.com World Wide Web
wowtech@blizzard.com Technical Support
billing@blizzard.com Billing and Account Services
WARNING—SEIZURES
A small percentage of people may experience a seizure or blackout triggered by light patterns, lashing lights,
or other images that appear in computer games. If you have an epileptic condition, consult your physician before
installing or playing this game. Even people who have no history of epilepsy may experience a seizure while viewing
a computer game. A seizure can be accompanied by any of the following symptoms: altered vision, convulsions,
disorientation, eye or muscle twitching, involuntary movements, or loss of movement. If you experience any of these
symptoms, immediately stop playing and consult a doctor. Parents or guardians of children playing this game
should monitor their children closely. If your child suffers any of these symptoms stop playing the game immediately
and consult a doctor.
Note: Due to potential programming changes, the Minimum System Requirements for this game may
change over time.
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Troubleshooting
If you experience any trouble running Wrath of the Lich King , be sure to read the most recent
readme.txt and patch notes text iles. These iles detail the latest changes and any bug ixes made
to the game. Your problem might already be listed there, along with possible solutions. Many times,
errors in running the game can be attributed to a lack of updated drivers. Ensure that the drivers
for all your hardware are up to date before contacting Blizzard Entertainment for technical support.
Technical Support Contacts
Web Support
The Blizzard Entertainment Technical Support website has solutions to the most common game questions and
problems. Our Technical Support website is located at: http://www.worldofwarcraft.com/support
Email Support
You can email the Technical Support department at any time at wowtech@blizzard.com . Under normal
circumstances you will receive an automated reply within 15 minutes, detailing solutions to the most common
problems. Typically a second email will be sent to you 24 to 72 hours later. This email will contain a more
detailed solution to your particular problem or question.
General Troubleshooting (PC)
General Lockups/Video Problems
IIf your computer hard locks without an error message, reboots during game play, will not start,
or has distorted graphics of any sort, please make sure you have the latest video card drivers for
your video card. Contact your hardware manufacturer to ind the latest drivers available, or
check our Video Card Information page on our support website for links to the most common
hardware vendors at:
http://www.blizzard.com/support/wow/?id=aww0830p
Automated Phone Support
Our automated phone support is offered 24 hours a day, 7 days a week, and has an 80% success rate at addressing
the most common questions and concerns. To use this automated phone support, please call (949) 955-1382 .
Automated support carries no charge beyond any normal long-distance charges from your phone company for
calls outside of your local area.
Sound Issues
If you are experiencing sound distortions, periodic loss
of sound, loud squelches, whistles, or pops, conirm
that you have the latest version of DirectX installed
on your system. Also, verify that your sound drivers
are compatible with the newest version of DirectX.
Contact your hardware manufacturer to ind the
latest drivers available, or check our Driver Update
Information page on our support website for links
to the most common hardware vendors at:
http://www.blizzard.com/support/wow/?id=agi0371p
Live Phone Support
We offer live phone support Monday through Friday 9 A.M. to 6 P.M., Paciic Standard Time (except on U.S. holidays).
Contact our Technical Support staff by calling us at (949) 955-1382 . This form of support carries no charge other
than any normal long-distance charges from your phone company for calls outside of your local area.
NO GAMEPLAY HINTS WILL BE GIVEN THROUGH THIS NUMBER.
Please be sure to consult our Troubleshooting section before calling Technical Support,
and be near your computer if possible when calling.
Note : For updated information about protecting your computer and World of Warcraft account, along
with answers to commonly asked questions and additional troubleshooting material, go to:
http://www.worldofwarcraft.com/support
General Troubleshooting (Mac)
Most lockups, video problems, or sound problems
can be solved by installing the latest available
software updates from Apple. All of the latest
video and sound drivers are included in the
OS available from Software Update from
the Apple menu. You can ind additional
troubleshooting instructions at:
http://www.blizzard.com/support/wow/
Game Hints
If you are seeking a game tip, hint, or additional game information for World of Warcraft , please visit:
http://www.worldofwarcraft.com
Game Performance
If you encounter slow or choppy game play, there are several game options that can be adjusted to improve
performance. These options are accessible via the Video Options menu. Selecting a lower resolution, decreasing
the Terrain Distance, Spell Detail, and Environment Detail will have the greatest effect.
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Account Setup and Billing
Upgrading an Account
In order to play Wrath of the Lich King and have access to the new game content, you must upgrade your existing
World of Warcraft account. If you do not have World of Warcraft or World of Warcraft: The Burning Crusade installed,
you will be prompted to install them. A link will be provided for you to purchase the game online if you don’t
already own a copy. Once you begin installing Wrath of the Lich King and you have agreed to the End User License
Agreement, you will be prompted to upgrade your account via the Account Upgrade window. You may choose to
upgrade immediately by clicking the “Upgrade” button. If you prefer to wait, you can click the “Skip” button and
upgrade later in the installation process or (once your installation is complete) via the website. If you choose to
upgrade immediately, you will be prompted to enter your current account, password, and authentication key. Your
account must be current and in good standing. Press the “Upgrade” button when you are done, and you will be
given the opportunity to upgrade another account by clicking the “Upgrade Another” button. You may close the
window by clicking the “OK” button.
Internet Connection
Being a massively multiplayer online role-playing game, World of Warcraft is played entirely online and
has no ofline component. You must have an active Internet connection to play this game. Blizzard is not
responsible for any fees you may incur from your Internet service provider that are in addition to your
monthly World of Warcraft subscription fee.
Terms of Use Agreement
The irst time you load World of Warcraft: Wrath of the Lich King , a Terms of Use Agreement will appear on
your screen before you can progress to the Account Name ield screen. To play the game, you must read the
agreement in its entirety and click the Agree button. The Agree button is grayed out initially but becomes
enabled when you scroll to the end of the agreement. After agreeing to the Terms of Use, you are allowed to
play the game. If you refuse the Terms of Use, you cannot play the game. Any time the Terms of Use Agreement
is updated, it will reappear when you next start the game. You must read it again and click the Agree button
to progress to the Login screen.
Payment Methods
During account creation, you must specify your method of payment. You can pay your monthly fees by credit
card, with prepaid time cards sold by Blizzard Entertainment online and in local game stores, or by other
methods depending on your location. More information can be found at http://www.worldofwarcraft.com
Note: Y ou can only upgrade ONE World of Warcraft account with your authentication key for Wrath of the Lich
King . Please make certain that you are upgrading the correct account, as your authentication key cannot be
reused in the event of a mistake.
Starting the Game
After you have successfully installed World of Warcraft: Wrath of the Lich King , start a game by double-clicking
the World of Warcraft: Wrath of the Lich King icon on your desktop. You can also start a game from the Start menu
(PC). Once you start the game, you are taken to the Account Name ield screen. After agreeing to the Terms
of Use (see below), you will see a blank Account Name ield and a blank Account Password ield in the middle of
the screen. Enter your Account Name and Account Password in the appropriate ields, and press the Login button.
You are now ready to play World of Warcraft: Wrath of the Lich King .
Account and Billing Issues
If you have any questions or issues dealing with billing or your World of Warcraft account, please
contact Billing and Account Services. Our representatives can help you with many issues, including:
• Questions regarding billing
• Registering or setting up an account
• Recovering your account or password
• Canceling your account
• Reactivating a canceled account
• Or any other Account or Billing issues
We offer live phone support Monday through Friday 9 A.M.
to 6 P.M. PST (Hours may be extended due to peak workloads).
This form of support carries no charge other than any normal
long-distance charges from your phone company for calls
outside of your local area.
NO GAMEPLAY HINTS WILL BE GIVEN
THROUGH THIS NUMBER.
You can contact us by email at billing@blizzard.com
or by phone at: 1-800-59-BLIZZARD (1-800-592-5499)
Note: Employees of BLIZZARD ENTERTAINMENT will never ask for your password.
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Winds of Change: From Dark Horizons to
a Beacon of Hope in the World of Warcraft
It has been one year since heroes representing both the Alliance and the Horde
stepped through the Dark Portal....
In Quel’Thalas, the kingdom of the blood elves, antagonists from the past reemerged.
The troll warlord Zul’jin, embittered by the orcs’ abandonment during the Second War
and the Horde’s recent acceptance of blood elves into its ranks, turned against his
former allies. Within the walled fortress of Zul’Aman, Zul’jin directed the Hex Lord
Malacrass to infuse the spirits of ancient animal gods into living troll warriors.
Outland was once Draenor, home to both the draenei and the orcs. Shortly after
reaching Azeroth and joining the Alliance, the draenei were instrumental in
convincing their new allies to venture back into the broken land beyond the portal.
Likewise, the blood elves urged their new allies within the Horde to journey into
the realm where their beloved prince, Kael’thas Sunstrider, had come to reside.
The prince had sent his people a message beckoning them onward, promising
deliverance and future salvation.
Once again, intrepid heroes stepped in to conquer the fearsome troll army. Yet despite
the bloodshed in the elven kingdom, it was in the heart of Quel’Thalas that hope shone
brightest after a hard-fought battle at the site of the Sunwell.
Having survived his defeat in Outland, Kael’thas had returned to the ruins of the elves’
ancient fount of power, the Sunwell. There he did the unthinkable, openly siding with
the demonic Burning Legion, which sought to usher the demon lord Kil’jaeden into the
world through the fountain’s magical depths.
Thus it was that adventurers from Azeroth looded into the blasted landscape.
The blood elves soon learned that the salvation promised by Prince Kael’thas was
a lie, that the prince pursued his own terrifying agenda. The paradise they believed
Outland would be was instead a perilous realm of unending conlict.
Horde and Alliance forces banded together in the face of impossible odds and
vanquished Kil’jaeden, once again protecting Azeroth from the Legion’s Burning
Crusade. In the aftermath of victory, the draenei prophet Velen sanctiied the
legendary Sunwell using the power of the Holy Light.
Rather than see the prince’s plan reach fruition, Outland’s heroes defeated him
and then set out to dethrone Outland’s maleic ruler: Illidan the Betrayer. They
began by overcoming one of Illidan’s top lieutenants, the naga witch, Lady
Vashj. The emboldened ighters then stormed the gates of the Black Temple
and confronted Illidan himself. They waged a ierce and desperate battle and
ultimately killed the Betrayer, wresting Outland from his iron grip.
With the Sunwell’s rebirth, the Blood Knights–an order
of blood elf paladins who once wielded the Light
by force–have decided instead to embrace it
and to forge for themselves a new identity
as they lead their people into a more
promising future. This future may soon
be thrown into question, however, for
an immensely powerful, dark, and
brooding presence awakens in the
snowy wastes of a distant land....
The adventures of Outland proved particularly rewarding for the orcs of Azeroth,
who reconnected with their ancestral forebears, the Mag’har. Led by Garrosh
Hellscream, son of the legendary Grom Hellscream, the Mag’har embody the
lost heritage of the orcs and may yet herald a return to the Horde’s former glory.
For the draenei, the return to Outland provided a chance to reclaim regions of
their former home, face old enemies, and learn at last the fate of those left behind.
Back on Azeroth, adventurers of all races converged on the Caverns of Time to
combat the ininite dragons’ assault on the timeways–an assault that would have
unraveled the very fabric of history.
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Northrend: The Roof of the World
Long before the Great Sundering of the world, a malign insectoid race known as the aqir fought
bitterly against the savage trolls. In time the troll armies split the aqir empire in half. The aqiri
armies that led to the northern wastes founded the kingdom of Azjol-Nerub, and eventually
their race came to be known as nerubians.
The nerubians discovered traces of another civilization in the north as well: the vrykul, who
were descended from giants. Yet the vrykul’s fortresses and villages lay silent and deserted
while the barbaric race slumbered beneath the earth.
In the wake of the Sundering the frozen north split off into a separate continent called
Northrend. Though isolated from the rest of the world, the nerubian empire thrived...
until the coming of the Lich King and the War of the Spider.
Commanded by the demon lord Kil’jaeden to spread a plague of undeath among the mortal
races, the Lich King was granted immense power, yet locked within an icy cask that came to
be called the Frozen Throne.
Over the next several years the nerubians fell to the Lich King’s wrath. The events of the Third
War played out, and in their aftermath, Prince Arthas shattered the Frozen Throne and merged
with the Lich King.
As the Lich King sat once more in quiet relection, an eerie stillness settled over his macabre
fortress of Icecrown. Even so, life stubbornly pressed on across the primordial continent.
Proto-dragons, the long-forgotten forbears of the dragon species, emerged from the mists of
the north. Steadfast races such as the bovine taunka and the walrus-like tuskarr survived in
the face of adversity. Even the Drakkari ice trolls continued to carve out an existence in the
inhospitable realm.
Just as life on Northrend seemed to reach a tenuous equilibrium, the Lich King stirred
from his Frozen Throne and sent his Scourge minions to swarm across the land,
destroying everything and everyone in their path. The slumbering vrykul awakened
soon after, pouring from the ancient fortress of Utgarde Keep, bent on conquest.
The blue Dragon Aspect, Malygos, also emerged from his long seclusion, launching
a merciless war against mortal practitioners of arcane magic. This conlict has raised
the red dragonlight’s ire and sown widespread chaos.
The Horde and Alliance have both responded to the threat of the Scourge,
establishing bases in the Borean Tundra and the Howling Fjord. Both factions
amass their armies even now, all too aware that the inal confrontation with
the Lich King is about to begin.
And failure could mean the end of life for all of Azeroth.
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