QualityPlan.PDF

TEMPLATE FOR

PROJECT QUALITY PLAN

PRINCE 2 Method

HOW TO USE THIS TEMPLATE:

Introduction:

The template reflects the steps set out in the PRINCE 2 Method and is designed to prompt

the Project Manager and help in the creation of the Project Quality Plan. The Product

Outline for the Project Quality Plan can be found at Appendix A of the PRINCE 2 Manual.

The Project Quality Plan will be incorporated into the Project Initiation Document (PID);

there is a separate Template for the Project Initiation Document.

Loading the file:

This template has been produced using Microsoft Word 97. To use it, load up the file

either from the Launch Pad or directly from the Directory (Launch2) (the filename is

“QPlan2.DOC”) and starting from page 1 follow the prompts (in [...] brackets).

Deleting the [....] text:

When the template is complete, the whole Project Quality Plan can be printed and ap-

proved.

Prior to printing, you should should delete all [....] prompt text.

Saving the Project Quality Plan under its own name:

Save the Project Quality Plan by selecting the “SAVE-AS” commands; this will avoid

overwriting the standard template. You must specify your own Project Directory – Launch

Pad will not do any “housekeeping” for you.

Closing the Publication:

On closing MSWord, you will be returned to the Launch Pad or Windows.

[PURPOSE OF THE PROJECT QUALITY PLAN:]

[The Project Quality Plan forms part of the Project Initiation Document (PID). Its purpose is to define how

the Supplier intends to deliver Products which meet the Customer’s Quality Expectations (see the separate

document “The Project Brief” for these) and the Supplier’s Quality Standards. The Project Quality Plan

should be drawn up in consultation with the sponsor/customer of the proposed project. The Project Manager is

responsible for producing the Project Quality Plan and agreeing it with the Project Authority (the Project

Board Executive member) and subsequently the Project Board at the End of the Initiation Stage, where the

project will be accepted and baselined).]

PROJECT QUALITY PLAN (Use to define how the

Supplier intends to deliver Products which meet the Customer’s Quality

Expectations (see the separate document “The Project Brief” for these) and the

Supplier’s Quality Standards

Document Ref & Version No:

Programme:

Project:

Author:

Date:

Purpose:

[A statement of the purpose of the Project Quality Plan. The following is a “standard format” that may be

used or adapted by the Project Manager:]

This document has been produced to define how the Supplier intends to deliver Products

which meet the Customer’s Quality and the Supplier’s Quality Standards. The Project Quality

Plan establishes the quality regime which will apply to the project.

Quality Responsibilities:

[Identification of the key personnel responsible for quality matters. The following grid may be used:]

Management

Level

Name

Organisation

Title

Project Title

Notes

Corporate

Programme

Board Director

responsible for

Quality

Quality Manager

Project Board

Supplier Quality

Senior Supplier

User Quality

Senior User

Project

Quality Assurance

Project Assurance

Project Manager

Stage

Quality Assurance

Project Assurance

Project Manager

Product

Team Manager

QR Chair Nominees

QR Reviewers

Project Support

Responsibilities:

[A statement of the main responsibilities of each of the above. The following start-points are included to help

this].

Quality Review Chair:

This role runs the Quality Review procedure. This is a separate role from that of the

Executive who chairs the Project Board. Selection of QR Chairs will be made during the

planning for each Management Stage, but a list of suitably trained Chairs will prove useful

during the life of the project and may be identified in this Quality Plan.

Main Responsibilities:

Ensure that the Quality Review is properly organised;

Agree the Agenda;

Check the Product is ready for Quality Review;

Control the QR Procedure and chair the QR Review meeting;

Ensure that the Quality Review does not stray from its main aims;

Ensure that actions and required results are agreed;

Together with the Reviewers, determine the Quality Review Outcome;

Keep the Team Manager(s) aware of the status of the Quality Reviews;

Provide final sign-off;

Raise Project Issues via the Team Manager where problems with the Product cannot be

satisfactorily resolved.

Quality Reviewer:

This role provides an independent and objective view of the Product and measures the Product

against its agreed Quality Criteria.

Main Responsibilities:

Prepare for the Quality Review;

Assess the Product against the Quality Criteris specified in the Product Description;

Ensure that errors are fully understood by the Producer and are subsequently resolved

satisfactorily;

Sign off appropriate Follow-up Action List items.

Team Manager(s):

This role is responsible for the professional delivery of a specific Product which meets its

stated Quality Criteria.

Main Responsibilities:

Plan Quality Reviews in detail;

Identify Quality Review resources;

Monitor Quality Review progress against the plan;

Report progress to the Project Manager.

Project Manager:

This role is responsible for the creation and delivery of Products, to the Project Board,

meeting the agreed Management Stage Plan.

Main Responsibilities:

Plan the Quality Reviews in outline;

Plan to overcome any identified Project Issues raised as a result of Quality Review;

Act as a Quality Reviewer where appropriate.

Quality Manager & Project Assurance Roles:

These roles ensure that the Project Management and Quality Management Standards set for

the project are adhered to.

Main Responsibilities:

Check that the Quality Reviews are being properly consituted;

Advise on suitable Quality Reviewers for each QR;

Check that everyone involved in the Quality Review process is aware of their

responsibilities and that adequate training has been given;

Ensure that the QR procedure is being properly followed;

Check that Quality Reviewers are being correctly selected, and that they are briefed for

the work;

Check that Follow-up actions are being properly monitored;

Log and report on Corporate Standards and advise on improvements and amendments;

Act as Quality Reviewers where appropriate.

Corporate Management & The Project Board:

These roles have overall responsibility for the success of the project outcome and its effective

management. Quality aspects are important in achieving the required results.

Main Responsibilities:

Set the Quality Policy for the Organisation and the Project;

Ensure Quality Standards are adhered to (via Project and Quality Assurance;

Project Support:

This role (where provided) will carry out administrative support for Quality Reviews.

Main Responsibilities:

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