Can I speak to Tom? (This is Tom) Speaking.
Is that Tom? He/she’s not in.
Hold on. I’ll put you through.
Can I take a message? Can I leave a message?
All right. Anything else? This is Peter speaking.
I’ll call you tomorrow. Tell him I’ll ring back later.
I’m afraid John is out at the moment.
I’m so happy to hear from you.
The line is engaged.
I. Read the dialogue and fill in the missing phrases.
JOHN: THIS IS JOHN SMITH…………….
…………… I …………… TO TOM PLEASE?ASSISTANT:HELLO. …………… ON PLEASE, I‘LL PUT YOU…………….
JOHN: OK. THANK YOU.
ASSISTANT SORRY HIS LINE IS……………. CAN YOU CALL AGAIN LATER?JOHN: NO, SORRY I…………… .ASSISTANT: CAN YOU …………… HIM A MESSAGE?
JOHN: YES OF COURSE.TELL HIM I’LL BE LATE FOR THE MEETING TODAY. ABOUT AN HOUR. I PROMISE TO BE AS SOON AS POSSIBLE.ASSISTANT: ALL RIGHT.
JOHN:THANK YOU. GOOD BYE.
II. Match the halves.
1. I’ll call ……. a. speak to Sara?
2. I’m so happy to……. b. speaking.
3. I’ll put …….… c. on, please.
4. Can I take d. you tomorrow.
5. The line ……. e. you Kim?
6. Hold ….. f. hear from you.
7. This is Matt …. g. is engaged.
8. Can I ….. h. a message?
9. Is that …… i. you through.
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