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How to Write Effective Business English: The Essential Toolkit for Composing Powerful Letters, E-Mails and More, for Today's Business Needs (Better Business English)

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How to

WriteEffective

Business English

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THIS PAGE

INTENTIONALLY LEFT BLANK

ii

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Better

Business

English

How to

WriteEffective

Business English

The essential toolkit for composing

powerful letters, e-mails and more,

for today’s business needs

Fiona Talbot

London and Philadelphia

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Publisher’s note

Every possible effort has been made to ensure that the information contained in this book

is accurate at the time of going to press, and the publishers and author cannot accept

responsibility for any errors or omissions, however caused. No responsibility for loss

or damage occasioned to any person acting, or refraining from action, as a result of the

material in this publication can be accepted by the editor, the publisher or the author.

First published in Great Britain and the United States in 2009 by Kogan Page Limited

Apart from any fair dealing for the purposes of research or private study, or criticism or

review, as permitted under the Copyright, Designs and Patents Act 1988, this publication

may only be reproduced, stored or transmitted, in any form or by any means, with the

prior permission in writing of the publishers, or in the case of reprographic reproduction

in accordance with the terms and licences issued by the CLA. Enquiries concerning

reproduction outside these terms should be sent to the publishers at the undermentioned

addresses:

120 Pentonville Road

525 South 4th Street, #241

London N1 9JN

Philadelphia PA 19147

United Kingdom

USA

www.koganpage.com

© Fiona Talbot, 2009

The right of Fiona Talbot to be identiﬁed as the author of this work has been asserted by

her in accordance with the Copyright, Designs and Patents Act 1988.

ISBN 978 0 7494 5520 0

British Library Cataloguing-in-Publication Data

A CIP record for this book is available from the British Library.

Library of Congress Cataloging-in-Publication Data

Talbot, Fiona.

How to write effective business English : the essential toolkit for composing powerful

letters, emails and more, for today’s business needs / Fiona Talbot. -- 1st ed.

p. cm.

ISBN 978-0-7494-5520-0

1. English language--Business English--Study and teaching 2. Business communication-

-Study and teaching 3. English language--Textbooks for foreign speakers. 4. Business

writing. I. Title.

PE1479.B87T35 2009

808’.06665--dc22

2009016900

Typeset by JS Typesetting Ltd, Porthcawl, Mid Glamorgan

Printed and bound in India by Replika Press Pvt Ltd

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