Green Mike - Change Management Masterclass. A Step By Step Guide To Successful Change Management.pdf - Leader. Manager - pcdoctor03

Praise for Change Management Masterclass

“This book covers the complex subject of change management in a highly readable

way. It provides an invaluable resource for managers or MBA students wanting to

learn how to manage change successfully.”

Dr Tim Hughes, Bristol Business School

“A thoroughly practical and straightforward change management handbook, full of

useful ideas and handy tips.”

Chris Bones, Principal, Henley Management College

“An excellent practical read. It consolidated my existing learning, and at the same

time introduced me to some new and useful models, which I shall use.”

Anjali Arya MBA, Organizational Development Consultant

“ Change Management Masterclass provides a structured way to navigate through the

complex subject of change management. Students and operational managers alike

should benefit from this useful book, that combines relevant theory, experience and

best practice.”

Philip Lawrence MBA, Programmes Manager, Alcatel Lucent

“This brings together everything on change management I can ever remember

reading or studying into a very structured and logical framework, and presents a

clearly balanced view of academic models and commercial insight, drawing from

organization examples and management experience. I would see this book being

valuable to students or senior business leaders either as a framework to read

completely for a comprehensive learning of the subject, or as a reference guide by

using selected elements of the ‘task and process framework’ from which you could

build specific knowledge and ideas.”

Deborah Bateman MBA, Manager, Business Support & Development, Halifax

“ Change Management Masterclass is an excellent guide for both managers and students

to learn how to manage change better within their organizations. The well-organized

structure and case study approach makes the subject very accessible to the reader. I

have really enjoyed reading this book and would highly recommend it.”

Maria Jesus Fernandez-Gutierrez, Enterprise Core Voice Proposition Manager, Vodafone UK

“It illustrates clearly that there isn’t just one answer or approach to managing

change successfully. The key message from this book for senior managers of large

organizations is the importance of developing strong and adaptable leadership

capabilities to support and align every phase of the change process.”

Pascoe Sawyers, Director, Leadership Academy, Improvement & Development Agency

“This book provides a comprehensive coverage for those studying change and those

engaged in it. It deals with the interaction of all aspects of change and acknowledges

just how challenging it can actually be in practice. There are clear explanations of

the dimensions of change and good, practical advice on how to tackle change.”

Martin Broomfield MBA, Limeblue Consulting

“I have been drawn back in over the week and discovered new things in the book

each time I looked. What I liked most of all was the author’s emphasis on high-

lighting the most robust models and frameworks and linking this directly with the

application of these tools and techniques to the chosen case studies.

Bob Gorzynski, Centre for Strategic Thinking”

“This is a powerfully straightforward book because the author has the gift of being

able to summarize and show the relevance of quite complex ideas. The text is

convincing in its practical approach. I particularly welcome the chapter which relates

personality data to change leadership and change skills, which trainers ought to find

of real value. An excellent introductory text of particular value to professionals and

middle managers engaged in a process of change. It should help them make sense of

how people respond to change and of the leadership challenges involved.”

Professor Colin Carnall, Director of Executive Programmes, Warwick Business School,

University of Warwick

iii

MANAGEMENT

MASTERCLASS

A Step by Step Guide to

Successful Change Management

Mike Green

London and Philadelphia

CHANGE

Publisher’s note

Every possible effort has been made to ensure that the information contained in this

book is accurate at the time of going to press, and the publishers and author cannot

accept responsibility for any errors or omissions, however caused. No responsibility

for loss or damage occasioned to any person acting, or refraining from action, as a

result of the material in this publication can be accepted by the editor, the publisher or

any of the authors.

First published in Great Britain and the United States in 2007 by Kogan Page Limited

Apart from any fair dealing for the purposes of research or private study, or criticism or

review, as permitted under the Copyright, Designs and Patents Act 1988, this publi-

cation may only be reproduced, stored or transmitted, in any form or by any means,

with the prior permission in writing of the publishers, or in the case of reprographic

reproduction in accordance with the terms and licences issued by the CLA. Enquiries

concerning reproduction outside these terms should be sent to the publishers at the

undermentioned addresses:

120 Pentonville Road

525 South 4th Street, #241

London N1 9JN

Philadelphia PA 19147

United Kingdom

USA

www.kogan-page.co.uk

The right of Mike Green to be identified as the author of this work has been asserted

by him in accordance with the Copyright, Designs and Patents Act 1988.

ISBN-10 0 7494 4507 6

ISBN-13 978 0 7494 4507 2

British Library Cataloguing-in-Publication Data

A CIP record for this book is available from the British Library.

Library of Congress Cataloging-in-Publication Data

Green, Mike, 1959–

Change management masterclass : a step by step guide to successful change

management / Mike Green.

p. cm.

Includes bibliographical references and index.

ISBN-13: 978-0-7494-4507-2

ISBN-10: 0-7494-4507-6

1. Organizational

change–Management.

2. Organizational

change–

Management–Case studies. I. Title.

HD58.8.G724 2007

658.4'03–dc22

2007001972

Typeset by Saxon Graphics Ltd, Derby

Printed and bound in India by Replika Press Pvt Ltd

Green Mike - Change Management Masterclass. A Step By Step Guide To Successful Change Management.pdf

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