Everybody's Business_ Engaging Your Total Enterprise tst Quality, Speed, Savings and Innovation - M C Wilson.pdf

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EVERYBODY’S
BUSINESS
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EVERYBODY’S
BUSINESS
Engaging Your Total Enterprise to Boost
Quality, Speed, Savings and Innovation
DR. MARTA WILSON
Featuring Dr. Altyn Clark and Colleagues
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This publication is designed to provide accurate and authoritative information
in regard to the subject matter covered. It is sold with the understanding that
the publisher and author are not engaged in rendering legal, accounting, or other
professional services. If legal advice or other expert assistance is required, the
services of a competent professional should be sought.
Published by Greenleaf Book Group Press
Austin, Texas
www.greenleafbookgroup.com
Copyright ©2012 Dr. Marta Wilson
All rights reserved.
No part of this book may be reproduced, stored in a retrieval system, or
transmitted by any means, electronic, mechanical, photocopying, recording, or
otherwise, without written permission from the publisher.
Distributed by Greenleaf Book Group LLC
For ordering information or special discounts for bulk purchases, please
contact Greenleaf Book Group LLC at PO Box 91869, Austin, TX 78709,
512.891.6100.
Design and composition by Greenleaf Book Group LLC
Cover design by Greenleaf Book Group LLC
Cataloging-in-Publication data
ISBN 13: 978-1-60832-392-0
Part of the Tree Neutral® program, which offsets the number of trees
consumed in the production and printing of this book by taking
proactive steps, such as planting trees in direct proportion to the
number of trees used: www.treeneutral.com
Printed in the United States of America on acid-free paper
12 13 14 10 9 8 7 6 5 4 3 2 1
First Edition
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his book is dedicated to Dr. Roseanne Foti. hank you for igniting the
launch of my professional light and the lights of so many others you’ve
mentored. You are a role model and an inspiration to all who know
and love you.
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