business-communication-building-critical-skills.pdf

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Business
Communication
buiLding
CritiCaL sKiLLs
Kitty O.
Locker
Stephen Kyo
Kaczmarek
Sixth Edition
Why 30 ModuLar Chapters?
FreedoM
•
FLexibiLity
Module 1
Module 2
Module 3
Module 4
Module 5
Module 6
Module 7
Module 8
Module 9
Module 10
Module 11
Module 12
Module 13
Module 14
Module 15
Module 16
Module 17
Module 18
Module 19
Module 20
Module 21
Module 22
Module 23
Module 24
Module 25
Module 26
Module 27
Module 28
Module 29
Module 30
•
FoCused CLassrooM
18
36
58
72
86
100
111
122
141
163
186
215
235
255
269
285
295
311
323
339
357
375
390
414
435
448
472
489
506
513
Sentence Fragments
Comma Splices
Using Idioms
Using Spell and Grammar Checkers
Active and Passive Voice
It’s/Its
Singular and Plural Possessives
Plurals and Possessives
Making Subjects and Verbs Agree
Dangling Modifers
Parallel Structure
Expressing Personality
Making Nouns and Pronouns Agree
Matters on Which Experts Disagree
Run-On Sentences
Commas in Lists
Combining Sentences
Delivering Criticism
Hyphens and Dashes
Choosing Levels of Formality
Mixing Verb Tenses
Using MLA Style
Being Concise
Improving Paragraphs
Writing Subject Lines and Headings
Using Details
Proofreading
Using You and I
Using a Dictionary
Who/Whom and I/Me
Business Communication
BUILDING CRITICAL SKILLS
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Sixth
Edition
Business Communication
BUILDING CRITICAL SKILLS
Kitty O. Locker
The Ohio State University
Stephen Kyo Kaczmarek
Columbus State Community College
loc03261_fm_i-xxxviii.indd iii
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BUSINESS COMMUNICATION: BUILDING CRITICAL SKILLS, SIXTH EDITION
Published by McGraw-Hill/Irwin, a business unit of The McGraw-Hill Companies, Inc., 1221 Avenue of
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ISBN 978-0-07-340326-7
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