Windows_XP_Installation_Guide.pdf

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Future Technology Devices
International Ltd.
Windows XP Installation Guide
© Future Technology Devices International Ltd. 2006
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Windows XP Installation Guide
I
Table of Contents
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Part I Welcome to the Windows XP Installation Guide
3
Part II Installing FTDI Device Drivers
1
Installing CDM Drivers
................................................................................................................................... 4
14
Part III Uninstalling FTDI Devices
1
Uninstalling CDM Drivers
................................................................................................................................... 15
17
Part IV Troubleshooting
1
Windows XP cannot find drivers for my device
................................................................................................................................... 18
................................................................................................................................... 17
2
Windows XP forces a reboot after installing a device
................................................................................................................................... 19
3
Driver installation fails and Windows XP gives error code 10
4
FT232BM or FT245BM device hangs randomly during operation under Windows
XP
................................................................................................................................... 20
5
Windows XP displays an error and then terminates installation
................................................................................................................................... 21
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Part V Revision History
23
Part VI Contact Information
Part VII Disclaimer
24
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Index
© Future Technology Devices International Ltd. 2006
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Welcome to the Windows XP Installation Guide
1
Welcome to the Windows XP Installation Guide
The purpose of this document is to provide users of FTDI chips with a simple procedure for
installing drivers for their devices under Windows XP.
© Future Technology Devices International Ltd. 2006
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Windows XP Installation Guide
2
Installing FTDI Device Drivers
FTDI have previously provided two types of driver for Windows: a D2XX direct driver and a virtual
COM port (VCP) driver. Previously, these drivers were mutually exclusive and could not be
installed at the same time. The new Windows combined driver model (CDM) allows applications to
access FTDI devices through either the D2XX DLL or a COM port without having to change driver
type. However, it should be noted that an application can only communicate through one of these
interfaces at a time and cannot send commands to the D2XX DLL and the associated COM port at
the same time.
The CDM driver comes in two parts. The bus layer provides D2XX style functionality and is always
installed. The CDM driver will determine whether a COM port should be exposed by reading the
EEPROM of FT232R, FT245R and FT2232C devices. In the case of FT232BM, FT245BM,
FT8U232AM and FT8U245AM devices, the CDM driver will default to always installing a COM port.
This behaviour can be changed and EEPROM settings ignored by changing the driver INF files as
detailed in AN232B-10 Advanced Driver Options . Please note that modifying the INF files of a
Microsoft WHQL certified driver will invalidate the certification.
© Future Technology Devices International Ltd. 2006
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Installing FTDI Device Drivers
2.1
Installing CDM Drivers
To install CDM drivers for an FTDI device under Windows 2000, follow the instructions below:
· If a device of the same type has been installed on your machine before and the drivers that are
about to be installed are different from those installed alrea dy , the original drivers need to be
uninstalled. Please refer to the Uninstalling CDM Drivers
section of this document for further
15
details of this procedure.
· Download the latest available CDM drivers from the FTDI web site and unzip them to a location
on your PC.
· If you are running Windows XP or Windows XP SP 1, temporarily disconnect your PC from the
Internet. This can be done by either removing the network cable from your PC or by disabling
your network card by going to the "Control Panel\Network and Dial-Up Connections", right-
clicking on the appropriate connection and selecting "Disable" from the menu. The connection
can be re-enabled after the installation is complete. This is not necessary under Windows XP
SP 2 if configured to ask before connecting to Windows Update. Windows XP SP 2 can have
the settings for Windows Update changed through "Control Panel\System" then select the
"Hardware" tab and click "Windows Update".
· Connect the device to a spare USB port on your PC. If the device is based on the FT2232C, the
Microsoft composite device driver is automatically loaded silently in the backgound. Once the
composite driver has been installed Windows Found New Hardware Wizard will launch. If there
is no available Internet connection or Windows XP SP 2 is configured to ask before connecting
to Windows Update, the screen below is shown. Select "No, not this time" from the options
available and then click "Next" to proceed with the installation. If there is an available Internet
connection, Windows XP will silently connect to the Windows Update website and install any
suitable driver it finds for the device in preference to the driver manually selected.
© Future Technology Devices International Ltd. 2006
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