SB4100_User_Guide.pdf

Cable Modem

S B 4 1 0 0

U s e r G u i d e

Regulatory Information

This product was FCC compliant under test conditions that included the use

of the supplied cable between system components. To be in compliance

with FCC regulation, the user must use this cable and install it properly.

Different types of cord sets may be used for connections

to the main supply circuit. Use only a main line cord that

complies with all applicable product safety requirements

of the country of use.

Declaration of Conformity

According to 47CFR, Parts 2 and 15 for Class B Personal Computers and

Peripherals; and/or CPU Boards and Power Supplies used with Class B

Personal Computers, Motorola BCS, 6450 Sequence Drive, San Diego,

CA 92121, 1-800-225-9446, declares under sole responsibility that the product

identifies with 47CFR Part 2 and 15 of the FCC Rules as a Class B digital device.

Each product marketed is identical to the representative unit tested and found to

be compliant with the standards. Records maintained continue to reflect the

equipment being produced can be expected to be within the variation accepted,

due to quantity production and testing on a statistical basis as required by 47CFR

2.909. Operation is subject to the following condition: This device must accept

any interference received, including interference that may cause undesired

operation. The above named party is responsible for ensuring that the equipment

complies with the standards of 47CFR, Paragraph 15.101 to 15.109. The Class B

digital apparatus meets all requirements of the Canadian Interference-Causing

Equipment Regulations.

Federal Communications Commission Radio and Television Interface

Statement for a Class 'B' Device.

This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in the residential

installation. This equipment generates, uses and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may

cause harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation.

If the equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one of the following measures:

• Increase the separation between the equipment and the affected receiver

• Connect the equipment on a circuit different from the one the receiver is on

You may find the following booklet, prepared by the Federal Communication

Commission, helpful:

How to Identify and Resolve Radio-TV Interference Problems

Stock No. 004-000-0342-4,

U.S. Government Printing Office

Washington, DC 20402

Changes or modification not expressly approved by the party responsible

for compliance could void the user's authority to operate the equipment.

The SB4100 meets one or more of the standards listed:

Declaration of Conformity

Motorola, Inc.

Broadband Communications Sector

6450 Sequence Drive

San Diego, CA, U.S.A.

Declare under our sole responsibility that the

SURFboard Cable Modem Model SB4100i, SB4100E

To which the declaration relates is in conformity with the following standards:

EN55022

EN55024

EN60950

CISPR 22 CISPR 24

IEC950 : 1991 + A1 : 1992 + A2 : 1993 + A3 : 1995 + A4 : 1996

Following the provisions of the Directive(s) of the Council of the European Union:

EMC Directive 89/336/EEC Low Voltage Directive 73/23/EEC

This product was qualified under test conditions that included the use of the supplied cable between system components.

To be in compliance with regulation, the user must use this cable and install it properly.

Use only an ac line cord that complies with the country's product safety requirements.

Use only a shielded Ethernet cable (STP) that complies with FCC regulations.

Model Standards

SB4100 FCC Part 15, ICES-003, UL/C-UL (UL1950 3rd Edition)

SB4100i EN55022, EN55024, EN60950, CISPR 22, CISPR 24, IEC950 : 1991 + A1 : 1992 + A2 : 1993 + A3 : 1995 + A4 :

1996, FCC Part 15, UL/C-UL (UL1950 3rd Edition)

SB4100E EN55022, EN55024, EN60950, CISPR 22, CISPR 24, IEC950 : 1991 + A1 : 1992 + A2 : 1993 + A3 : 1995 + A4 : 1996

Canadian Compliance

This Class B digital apparatus meets all requirements of the Canadian

Interference-Causing Equipment Regulations. Cet appareil numérique de la

classe B respects toutes les exigences du Règlement sur le matériel brouilleur

du Canada.

No part of this publication may be reproduced in any form or by any means

or used to make any derivative work (such as translation, transformation

or adaptation) without written permission from Motorola, Inc.

Motorola, Inc. reserves the right to revise this publication and to make changes in

content from time to time without obligation on the part of Motorola, Inc. to provide

notification of such revision or change. Motorola, Inc. provides this guide without

warranty of any kind, either implied or expressed, including, but not limited, to the

implied warranties of merchantability and fitness for a particular purpose. Motorola,

Inc. may make improvements or changes in the product(s) described in this manual

at any time.

Warning

TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS APPLIANCE TO RAIN

OR MOISTURE.

Caution

TO PREVENT ELECTRICAL SHOCK, DO NOT USE THIS PLUG WITH AN EXTENSION

CORD, RECEPTACLE, OR OTHER OUTLET UNLESS THE BLADES CAN BE FULLY

INSERTED TO PREVENT BLADE EXPOSURE.

and MOTOROLA are registered trademarks of Motorola, Inc.

Macintosh is a registered trademark of Apple Corporation.

Microsoft and Windows are registered trademarks of Microsoft Corporation.

Netscape is a registered trademark of Netscape Communications Corporation.

SURFboard and the SURFboard logo are registered trademarks of Motorola, Inc.

UNIX is a registered trademark of the Open Group.

Windows screens reproduced by permission of Microsoft Corporation.

Caution

THESE SERVICING INSTRUCTIONS ARE FOR USE BY QUALIFIED PERSONNEL ONLY.

TO REDUCE THE RISK OF ELECTRICAL SHOCK, DO NOT PERFORM ANY SERVICING

OTHER THAN THAT CONTAINED IN THE INSTALLATION AND TROUBLESHOOTING

INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO DO SO. REFER ALL SERVICING

TO QUALIFIED SERVICE PERSONNEL.

Repairs

If repair is necessary, contact your cable modem service provider.

iii

Introduction Before You Begin Installation Operation Basic Configuration Troubleshooting

Cable Modem

Just open your browser and surf !

Always on, always connected

Congratulations, you now have a new

state-of-the-art SURFboard ® SB4100, SB4100i,

or SB4100E, cable modem. These high-speed

modems enable you to connect your home

or business computer to a DOCSIS-compliant or

EuroDOCSIS-compliant (SB4100E) data network.

The SB4100 transmits and receives data at much

higher speeds than traditional telephone or ISDN

modems.

It provides high-speed access to the Internet

and other online services.

A new Universal Serial Bus (USB) port is

available for a single-user direct connection to

USB-equipped computers. The standard Ethernet

connection provides network service to single or

multiple users.

For all models, just open your browser and surf.

In this manual when we refer to SB4100 we are

referring to SB4100, SB4100i, and SB4100E.

Up to 100 times faster than

a phone modem

A great choice for internet access

* Unlike analog phone modems and ISDN

you’re always on, always connected.

** Actual speed will vary. Many network and

other factors affect download speeds.

*** SURFboard is made by the company with

over 50 years of cable TV expertise.

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